Operational Features

Preferred Line and Preferred Line Timeout

An Administrator or User can define a preferred line as well as a preferred timeout. If a preferred line is selected, after a call ends (incoming or outgoing), the display switches back to the preferred line. Next time you go off-hook, you pickup on the preferred line. You can specify the number of seconds it takes for the phone to switch back to the preferred line using the “preferred timeout” parameter.

An Administrator can configure the “preferred line” and the “preferred timeout” parameters using the configuration files or the Aastra Web UI. A User can configure these parameters using the Aastra Web UI only.

The following table provides the behavior of the preferred line focus feature with other features on the phone.

Phone Feature

Preferred Line Behavior

Call Return

The phone switches back to the focused line immediately after the call ends.

 

 

Speeddial

The line is already specified when the speeddial is created. The phone switches back immediately after the call ends.

 

 

Conference

For incoming calls, the phone switches back immediately after the call ends.

 

 

Transfer

For incoming or outgoing calls, the current behavior is that the same line used to transfer the call does not change. For incom-

 

ing calls, the phone switches back immediately after the call transfers.

 

 

BLF

The phone switches back immediately after the call ends.

 

 

Park

The phone switches back immediately after the call ends.

 

 

Voicemail

The phone switches back immediately after the call ends.

 

 

Redial

The phone switches back immediately after the call ends.

 

 

Dialing

For incomplete dialing on a non-preferred line, the focus does not change if some digits are entered.

 

If no digits are entered or digits were cleared, the focus changes to preferred line after the time out has passed without activi-

 

ties.

 

 

Caller ID

If the "Switch UI Focus To Ringing Line" parameter is disabled, the User is able to see the Caller ID when the phone switches the

 

focus to the ringing line.

 

 

Factory Default

Factory default and recovery mode clears the "preferred line" and "preferred line timeout" parameters, and the phone operates

 

in a non-preferred line mode.

 

 

Notes:

If you specify a value of “0” for the preferred line parameter, it disables the preferred line focus feature.

If you specify a value of “0” for the preferred line timeout parameter, the phone returns the line to the preferred line immediately.

Configuring the Preferred Line and Preferred Line Timeout

You use the following procedures to configure the Preferred Line and the Preferred Line Timeout on the IP Phones.

Configuration Files

For specific parameters you can set in the configuration files for configuring the Preferred Line and Preferred Line Timeout, see Appendix A, the sec- tion, “Preferred Line and Preferred Line Timeout” on page A-124.

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Aastra Telecom 41-001343-02 manual Preferred Line and Preferred Line Timeout, Phone Feature Preferred Line Behavior