Aastra Telecom 41-001343-02 manual ACD Auto-Available Timer Settings, Tored extensions

Operational, Basic, and Advanced Parameters

Parameter –	Configuration Files
directed call pickup prefix	aastra.cfg, <model>.cfg, <mac>.cfg
Description	Allows you to enter a specific prefix string (depending on what is available on your
	server), that the phone automatically dials when dialing the Directed Call Pickup
	number.
	For example, for Broadsoft servers, you can enter a value of *98 for the “directed call
	pickup prefix”. For Asterisk servers, you can enter a value of *76. For sipXecs proxy
	servers, you can enter a value of *78. When the phone performs the Directed Call
	Pickup after pressing a BLF or BLF/List softkey, the phone prepends the *98 value to the
	designated extension of the BLF or BLF/List softkey when dialing out.
	Notes:
	• The default method for the phone to use is Directed Call Pickup over BLF if the server
	provides applicable information. If the Directed Call Pickup over BLF information is
	missing in the messages to the server, the Directed Call Pickup by Prefix method is
	used if a value for the prefix code exists in the configuration.
	• You can define only one prefix, which will be applicable to all BLF- or BLF/List-moni-
	tored extensions.
	• The phone that picks up displays the prefix code + the extension number (for exam-
	ple, *981234 where prefix key = *98, extension = 1234).
	• Symbol characters are allowed (for example “*”).
Format	Integer
Default Value	Not Applicable
Range	Not Applicable
Example	directed call pickup prefix: *98

ACD Auto-Available Timer Settings

Parameter –	Configuration Files
acd auto available	aastra.cfg, <model>.cfg, <mac>.cfg
Description	Enables or disables the use of the ACD Auto-Available Timer.
Format	Boolean
Default Value	0	(disabled)
Range	0	(disabled)
	1	(enabled)
Example	acd auto available: 1

Parameter –	Configuration Files
acd auto available timer	aastra.cfg, <model>.cfg, <mac>.cfg
Description	Specifies the length of time, in seconds, before the IP phone status switches back to “avail-
	able.”
Format	Integer
Default Value	60 (seconds)
Range	0 to 120 (seconds)
Example	acd auto available timer: 60

A-151 41-001343-02 REV04 – 05.2014