Aastra Telecom 41-001343-02 manual Park/Pick Up Static and Programmable Configuration

Operational Features

Park/Pick Up Static and Programmable Configuration

The IP phones (including the CT handsets) have a park and pickup call feature that allows you to park a call and pickup a call when required. Administrators can configure call park and pickup using a static configuration (for 8 and 11-Line LCD phones) or by using a programmable configuration (3-Line, and 8 and 11-Line LCD phones).

Notes:

•The 8 and 11-LCD phones accept both methods of configuration, however to avoid redundancy, Aastra recommends you configure either a static configuration or a programmable configuration.

•When using the IP phones with the BroadSoft BroadWorks call manager, an enhanced park/pickup configuration method is also available to be used. For more details see “Enhanced Park/Pickup Configuration Method (BroadSoft BroadWorks)” on page 5-185

Administrators can use configuration files or the Aastra Web UI to configure a park/pickup static or programmable config- uration. Users can make changes to customize the label and the state of the park/pick up keys using the Web UI.

Note:

On the 6739i, you can configure Park/Pickup softkeys using the IP Phone UI also. For more information, see the Aastra Model 6739i IP Phone User Guide.

The IP phones support the Park/Pickup feature on the Asterisk, BroadWorks, Sylantro, and ININ PBX servers.

The following paragraphs describe the static and programmable configuration of the call park and pickup feature.

Park/Pickup Static Configuration

Note:

This feature does not work when the “collapsed context user softkey screen” parameter is enabled (see “Shifting of Softkey Positions for Busy States” on page 5-113).

The static method configures park and pickup on a global basis for all supported IP phones. You can use the configuration files or the Aastra Web UI to configure a park/pickup static configuration. In the configuration files, you use the following parameters to statically configure park/pickup: “sprecode” and “pickupsprecode”.

In the Aastra Web UI, you use the following fields at Basic Settings -> Preferences to configure park/pickup statically:

•Park Call

•Pick Up Parked Call

How it Displays on the Phone

On the phone UI, the static configuration method displays the following:

•When a call comes in and you pickup the handset, the default label of “Park” displays on the first screen of the phone UI.

•After pressing the “Park” softkey to park the call, the default label of “Pickup” displays on the first screen of the phone UI.

Notes:

On the 6757i CT handset, pressing Ïdisplays the “Park” and “Pickup” labels.

The values you enter for the Park/Pickup feature are dependant on your type of server. The following table provides the values you enter for the “sprecode” and “pickupsprecode” parameters (configuration files), or "Park Call" and "Pickup Parked Call" fields (Aastra Web UI).

41-001343-02 REV04 – 05.2014 5-179