Advanced Operational Features

For server-side ACD, when you press the ACD softkey, the screen that displays is dependant on the state of the ACD sub- scription. Possible state for ACD are:

Logged Out - User has the option of logging in.

Logged In - User has the option of logging out or making the phone unavailable.

Unavailable - User has the option of logging out or making the phone available.

Notes:

If DND and CFWD are configured to use “Account” mode on the IP Phone, pressing the DND and CFWD keys apply to the account in focus as described in Chapter 3, the section, “Account Configuration” on page 3-27.

If ACD is configured on the phone, the ACD softkey applies to the line for which the key is configured. The ACD softkey must be configured for the first line of an account. For example, if account 2 has line 3 and line 4 you must configure the ACD softkey for line 3.

Configuring As-Feature-Event Subscription Using the Configuration Files

If the phone-side features of the DND, CFWD, and ACD keys are enabled, the phone uses the existing parameter values for these keys. If the server-side features are enabled, the phone saves the state of the features from the server on the phone.

Use the following parameters to enable/disable the server-side “as-feature-event” on the IP Phone:

sip lineN as-feature-event subscription

sip as-feature-event subscription period

Configuration Files

For the specific parameters you can set in the configuration files, see Appendix A, the section, “As-Feature-Event Subscription Settings” on page A-88.

Configuring As-Feature-Event Subscription Using the Aastra Web UI

Use the following procedure to enable/disable the server-side “as-feature-event” on the IP Phone using the Aastra Web UI.

Aastra Web UI

1.Click on Advanced Settings->LineN->Advanced SIP Settings.

2.Enable the "As-Feature-Event Subscription" field, by checking the check box. (Disable this field by unchecking the box).

3.Click Save Settings to save your changes.

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Aastra Telecom 41-001343-02 manual Click on Advanced Settings-LineN-Advanced SIP Settings