Operational Features

State-Based Softkeys

Users and administrators can configure a specific state to display when a softkey is being used. Available states you can configure for each softkey include:

idle - The phone is not being used.

connected - The current line is in an active call (or the call is on hold)

incoming - The phone is ringing.

outgoing - The user is dialing a number, or the far-end is ringing.

busy - The current line is busy because the line is in use or the line is set as “Do Not Disturb”.

The following table identifies the applicable default states for each type of softkey you can configure on the IP phone.

Softkey Type

Default States

None

All states disabled.

 

 

Line

idle, connected, incoming, outgoing, busy

 

 

Speeddial

idle, connected, incoming, outgoing, busy

 

 

DND

idle, connected, incoming, outgoing, busy

 

 

BLF

idle, connected, incoming, outgoing, busy

 

 

BLF List

idle, connected, incoming, outgoing, busy

 

 

Auto Call Distribution (ACD)

idle

 

 

Directed Call Pickup (DCP) (This feature is not supported for the

idle, connected, incoming, outgoing, busy

6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.)

 

Group Call Pickup (GCP) (This feature is not supported for the

 

6735i, 6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.)

 

 

 

XML

idle, connected, incoming, outgoing, busy

 

 

Flash

All states disabled.

 

 

Sprecode

connected

 

 

Park

connected

 

 

Pickup

idle, outgoing

 

 

Last Call Return

idle, connected, incoming, outgoing, busy

 

 

Call Forward

idle, connected, incoming, outgoing, busy

 

 

BLF/Xfer

idle, connected, incoming, outgoing, busy

 

 

Speeddial/Xfer

idle, connected, incoming, outgoing, busy

 

 

Speeddial/Conf

idle, connected, incoming, outgoing, busy

 

 

Speeddial/MWI (This feature is not supported for the 6735i,

idle, connected, incoming, outgoing, busy

6737i, 6863i, 6865i, and 6867i in Release 3.3.1 SP3.)

 

 

 

Directory

idle, connected, incoming, outgoing, busy

 

 

Filter (This feature is not supported for the 6735i, 6737i, 6863i,

idle, connected, incoming, outgoing, busy

6865i, and 6867i in Release 3.3.1 SP3.)

 

 

 

Callers List

idle, connected, incoming, outgoing, busy

 

 

Redial

idle, connected, incoming, outgoing, busy

 

 

Conference

idle, connected, incoming, outgoing, busy

 

 

Transfer

idle, connected, incoming, outgoing, busy

 

 

Icom (Intercom)

idle, connected, incoming, outgoing, busy

 

 

Services

idle, connected, incoming, outgoing, busy

 

 

Phone Lock

All states disabled.

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Aastra Telecom 41-001343-02 manual State-Based Softkeys, Softkey Type Default States