Troubleshooting, Ethernet problems | HP Networking 6600 guide

HP Deskjet 6600 series printer

11 Troubleshooting

•Ethernet problems

•Printer is not printing

•Paper jam

•Paper problems

•Print quality is poor

•Document is misprinted

•Photos are not printing correctly

•Banners are not printing correctly

•Borderless printing problems

•Error messages

•Printer lights are on or flashing

•Document prints slowly

•PictBridge problems

•If you continue to have problems

11.1 Ethernet problems

Printer does not print

Print an HP Report page.

If the HP Report page does not print, verify the following:

•The printer is set up and powered on.

•The print cartridges are installed correctly.

•The printer is on and the paper tray is loaded.

•The printer is free of paper jams.

If any of these items are problems, then see the printer is not printing page. If the HP Report page does print, try the following steps:

Link light

If the printer still does not print, then look at the Link light on the back of the printer:

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HP Networking 6600 Troubleshooting, Ethernet problems, Printer does not print, Print cartridges are installed correctly

Contents

HP Deskjet 6600 series printer Special features Getting started Printer features Ink-backup mode not illustrated Tray optional Rear USB port Wired Ethernet portOptional accessories Buttons and lights Print Cancel button Power button and light Low on ink Print Cartridge Status lightsResume button and light Tray Out tray Paper traysTray Out tray Envelopes Photos Photo/envelope feeder Postcards EnvelopesPhotos Postcards Print cartridges Everyday printing Using print cartridgesReplacing print cartridges Automatic Paper-Type Sensor Ink-backup modeInk-backup mode output Exiting ink-backup mode HP Deskjet 6600 series printer USB Connecting to the printerWired Ethernet networking Connecting to a digital camera Hardware Hubs, switches, and routersEthernet basics Printing Network communicationInternet connections Ethernet network examples DSL or cable Internet connection without a gateway Shared Internet connection with a PC acting as a gateway Ethernet network without an Internet connection Installing the printer on an Ethernet networkConnecting the printer to an Ethernet network Print an HP Report Installing the printer softwarePrinter is installed on the network Link light Previous installationsSoftware installation Ethernet lights Report Page button Activity light Network light Understanding the HP Report HP ReportPrinting an HP Report Selecting the language Automatic AutoIP or Dhcp General information Embedded Web server EWS Wireless Resetting the printer to the factory default settings Networking glossary numbers Page Page PictBridge printing Printing photos from a digital cameraPictBridge Printing Images in a connected digital camera do not print PictBridge problems PictBridge lights are flashing Re-configuring the printer to feed paper from the In tray Configuring the printer to feed paper from the accessory PictBridge Printing photos from a computerEnhancing your photos Enhancing your photos Opening the HP digital photography options dialog box Using the HP digital photography options dialog boxPhotoREt HP digital photography options Maximum dpi Exif Print Guidelines Printing borderless photos Photo print cartridge Installing the photo print cartridgeUsing the photo print cartridge Paper/Quality Type is Using advanced color settingsStoring the photo print cartridge Paper type Color management Gray photo print cartridge Printing black-and white-photos Storage Storing and handling photo paper HP Everyday Photo Paper Saving money when printing photosSmall borderless photos Handling Orientation Portrait or Landscape Large borderless photos Panoramic borderless photos HP digital photography options Small photos with a white border Advanced color settings Color management Grayscale quality Printing Large photos with a white border Panoramic photos with a white border Printing Printer software Printing other documentsPrinting tips Print quality Paper source Grayscale printing Paper type Automatic or Plain paper Letters Print quality Paper source Documents Print quality Paper source Two-sided printing Envelopes Type is Automatic or Plain paper Postcards Learn to print borderless brochures BrochuresPaper type Automatic or Plain paper Paper source Upper tray Print quality Grayscale printing Two-sided printing Greeting cards Source is Upper tray Print quality Grayscale printing Transparencies Labels Index cards and other small media Booklets Left edge booklet Right edge booklet Posters Source is Upper tray Type is Automatic or Plain paper Banners Preparing to print Iron-on transfers Page Same money Printing tipsPrinting shortcuts Save time Documents Mail General everyday printingPhoto printing-borderless Use General everyday printing to print quickly Fast/economical printing Photo printing-with white bordersTwo-sided, duplex, printing Presentation printing Yes Using a print task quick setPostcard printing Print task quick sets Deleting a print task quick set Using the 250-Sheet Plain Paper Tray AccessoryCreating a print task quick set Paper/Quality Source is Setting the printer default settingsPrinting in grayscale Setting the page order Printing collated copies Automatic two-sided printing Automatic Two-Sided Printing Accessory Book binding Tablet binding Auto Two-Sided Print Accessory with Small Paper TrayBinding type Book binding Print on both sides drop-down list, click Automatically Tablet binding Manual two-sided printing Book binding Tablet binding Portrait Landscape Printing multiple pages on a single sheet of paper Print preview Selecting a specific paper type Using the Automatic Paper-Type SensorSelecting a paper type Shrink or enlarge text and graphics on the printed Selecting a print qualityResizing a document Printing on different paper size Click Scale to fit Shrinking or enlarging text and graphics Applying an existing watermark to a document Watermarks Creating or changing a watermark Printing a borderless brochure Load paper Printing a different first Click Upper tray in the Source is box Click Other pages Select the Use different paper for check box Click First Click Upper tray in the Source is box Setting a custom paper sizeDefining a custom paper size Tray Tray Accessory With Small Paper TraySelecting a paper source Paper/Quality Source is Printer Properties dialog box Using Whats This? helpPrinter software Device Status window To close the Device Status window, click Close window Print cartridge combinations MaintenanceInstalling print cartridges Print cartridges Installation instructions 111 Page Calibrating color Automatically cleaning print cartridgesAligning print cartridges Preparing to clean Manually cleaning the print cartridgesGathering cleaning supplies Click the Estimated Ink Level tab Cleaning instructionsPrinting a test View estimated ink levels Storing print cartridges Removing ink from skin and clothingMaintaining print cartridges Printer toolbox Maintaining the printer body View estimated ink levels Printer does not print TroubleshootingEthernet problems Print cartridges are installed correctly Activity light Verify the following Printer is not printingCannot open the printers embedded Web server EWS If the printer still does not print Paper jamCheck the printer lights Check the printer cable connection Printer prints on multiple sheets at once Paper problemsAccessories? Paper weight Print quality is poor Too much or too little ink appears on Adjust the ink volume and dry timeClick the Advanced features button Blank pages print Document is printed off-center or at an angle Document does not reflect the new print settingsDocument is misprinted Text and images are misaligned Colors are tinted or incorrect Photos are not printing correctlyCheck the paper tray Check the printer properties Fading occurs on the edges of a photo Part of the photo is faded Check the software Borderless printing problemsBanners are not printing correctly Part of the photo is faded Image is printed at an angle Streaks appear in a light portion of a photo For most photo paper types Printout has an unwanted border Ink smears Out of paper message Error messagesError message there was an error writing to LPT1 appears Printer lights are on or flashing All lights are flashing Power light is flashingResume light is flashing Print cartridge status light is on or flashing Document prints slowly Computer does not meet system requirements If you continue to have problemsPrinter is in ink-backup mode Automatic Two-Sided Printing Accessory duplexer Optional accessories Installing the duplexer Printing a booklet automatically Enabling the duplexer Left edge booklet Right edge booklet HP Deskjet 6600 series printer Binding margin is in the wrong place Option for two-sided printing cannot be selected Media sizes Media weightColors look faded Skew second side of printed Installing the 250-Sheet Plain Paper Tray Accessory 12.2 250-Sheet Plain Paper Tray Accessory Loading the 250-Sheet Plain Paper Tray Accessory Two parts Setting the paper size Page Loading paper 150 Weight Print two-sided documents automatically Auto Two-Sided Print Accessory with Small Paper Tray HP Deskjet 6600 series printer Printing postcards Guidelines Paper Type Plain paper Paper Source Rear tray Small photos Guidelines 156 Envelopes Guidelines Source is Rear tray HP Deskjet 6600 series printer Option for two-sided printing cannot be selected Binding margin is in the wrong place Small paper tray specifications Duplexing specificationsPage USB cables AccessoriesSupplies Paper Reduction and elimination SpecificationsPrinter specifications Environmental statement Energy consumption Print cartridge recovery 167 Terms Terms and conventionsHewlett-Packard company notices Acknowledgements HP Deskjet 6600 series printer 169