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Troubleshooting
Administrative Error Messages
Administrative Error Messages
Following are some messages that administrative principals may encounter when using their accounts. This section also contains some recommended solutions.
Password has expired while getting initial ticket
Explanation: This message may occur when a user tries to log on as a remote administrator using the Remote
Remote
Action:
•If the Change Password Required attribute is set, use the Local Administrator, kadminl_ui, to disable the require password change option for the administrative principal to be used for remote administration.
—If you are using the Administrator, go the Attributes tab on the Principal Information window and clear the Require Password Change checkbox.
—If you are using the
Service key not available while getting initial ticket
Explanation: This message may occur when a user tries to logon to Remote Administrator. It also may occur while using the kinit and kpasswd utilities. It means that the user is trying to use a key type that is different than the one assigned to the user in the principal database, in other words, DES vs. 3DES. By default, the Administrator and
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