Troubleshooting

General Errors

security administrator may have purposefully locked a principal account so it could temporarily not be used. In each case, the principal remains in the principal database, but is unable to use Kerberos services.

To unlock a principal account, use either the Administrator or

Command-Line-Administrator.

Using the Administrator:

1. go to the Principal information window - Principals tab.

2. Select the Attributes tab

3. Clear the Lock Principal box

You must have the correct administrative permissions, i for Inquire About Principals and m for Modify Principals, to lock or unlock an account.

Using the Command-Line-Administrator:

1. invoke the tool by type the kadmin at the command line prompt

2. use the mod [principal] attr {lock unlock} command

 

Clock Synchronization

 

While client clocks are not required to be closely synchronized with the

 

security server or application server, we recommend that you do loosely

 

synchronize all client clocks with the server.

 

In the event that the client clock is outside the permitted clock skew of

 

five minutes, you will see entries in the client systems log file that

 

indicate the condition.

 

To eliminate the warnings, synchronize the client clock with the server to

 

within five minutes.

 

You must closely synchronize all security server and application server

NOTE

 

clocks. We recommend that you implement a secured time service to

 

ensure that all clocks are synchronized.

 

 

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Chapter 9

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HP UX Kerberos Data Security Software manual Clock Synchronization