Solving Keyboard Problems

Problem

Possible Cause

Solution

 

 

 

Embedded numeric

Num Lock function is

Press Fn+Num Lk to

keypad on the

off.

enable the embedded

computer keyboard

 

numeric keypad.

is disabled

 

 

 

 

 

Screen is on and

You initiated

Enter your power-on

keyboard is locked

QuickLock.

password to exit

 

 

QuickLock.

 

 

 

External keyboard

You connected the

does not work

external keyboard

 

while the computer

 

was still turned on.

Turn off the computer, reconnect the external keyboard, then turn on the computer.

Solving Memory Problems

Problem

Possible Cause

Solution

 

 

 

Memory counting

Memory board is

Ensure that the memory

during Power-On

installed incorrectly.

board is installed

Self-Test (POST) is

 

correctly.

incorrect

 

 

 

 

 

Insufficient memory

Too many terminate-

Close any TSR

error during

and-stay resident

applications that you

operation

(TSR) applications

do not need.

 

are running

 

 

simultaneously.

 

 

 

 

 

System ran out of

Check the

 

memory for the

documentation that came

 

application.

with the application for

 

 

memory requirements

 

 

and add more memory to

 

 

the computer, if needed.

 

 

 

16-12 Troubleshooting