Troubleshooting | HP V300 specification

Troubleshooting

Troubleshooting Checklist

Audio

Battery

CD-ROM Drive and DVD-ROM Drive

Diskette Drive and SuperDisk LS-120Drive

Hard Drive

Hardware Installation

Keyboard

Memory

Modem

PC Card

Power

Printer

Screen

Software Application

Pointing Device

Infrared

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HP V300 manual Troubleshooting

Contents

Compaq Armada Getting Started Taking a Look At the Computer Using the Keyboard Using Battery Packs Managing Power Working with Removable Drives Device Bays Using an Internal Modem Available on Select Models Connecting External Devices Using PC Cards Using Audio Features Upgrading the Computer Maintenance & Travel Guidelines Security Features Intelligent Manageability Computer Setup and Diagnostics Utilities Troubleshooting Compaq Computer Corporation Contents Maximizing Battery Pack Life Selecting Diskettes MultiBay Devices 10-1 Upgrading the Computer 13-7 Appendix a Appendix D Information Using this GuideDirections could result in damage to equipment or loss Finding Assistance Getting Started Identifying Packing Box Contents Fire, or damage to the equipment Identifying Hardware ComponentsComponent Function Front Components ComputerFront Components Stereo speakers Built-in speakers for high-quality Left Side Components Left Side Components Right Side Components Right Side Components Right Side Components Rear Components Rear Components Bottom Components Bottom Components Light Function Status Indicator LightsStatus Indicator Lights Using the TouchPad Using the Keyboard Identifying TouchPad Components Task Procedure Navigating with the TouchPad TouchPad ProceduresSetting TouchPad Preferences Hotkeys Quick Reference Using HotkeysFn+F10 hotkeys, press Scroll LockÆScroll Lock+F10 Task Hotkeys Press Fn+F5+M or Switching the ImageAdjusting System Volume Viewing Battery Status Setting a Power Conservation LevelAdjusting Panel Contrast Initiating Quick Controls Stretching Text Adjusting BrightnessDisplaying System Information Fn+Num Lk Using the Embedded Numeric KeypadToggling the Keypad On and Off Enabling the Keypad at Startup Operating the Keypad Keys as Standard Keys Learning About Battery Packs Using Battery Packs Charging Battery Packs Using a New Battery Pack Removing the Primary Battery Pack Inserting and Removing the Primary Battery Pack Inserting the Primary Battery Pack Maximizing Battery Pack Life Storing a Battery PackRecommended Battery Pack Storage Temperatures Storage Time Temperature Range F Temperature Range C System Beeps Recycling Used Battery PacksBeeps with a Blinking Battery Charge Light Turning Beeps On or Off Beeps with a Blinking Power/Suspend Light Task Recommended Power Source Managing PowerSelecting a Power Source Using Suspend Standby and Hibernation Task Procedure Result Using Standby Suspend and Hibernation Using Standby Suspend and Hibernation Identifying Low-Battery Conditions Managing Low-Battery Conditions If external power is available, do one of the following Resolving Low-Battery Conditions If you are charging the battery pack in the computer Charging a Battery Pack Using the Battery Meter or Power Meter Icon Monitoring the Charge in a Battery PackUsing the Battery Status Tab Windows NT Windows 95 and Windows Using the Power or Power Meter Tab Calibrating a Battery Pack Running a Calibration Stopping a Calibration Battery Number Battery Pack Location Using Power Preferences Preference Setting Power Preferences Windows 95 and Windows NT Preference Procedure from Control Panel Setting Power Preferences in Windows Turning Auto Insert Notification On or Off Conserving Battery PowerBattery Power Conservation Checklist Conserving Battery Power in Windows NT Conserving Battery Power in Windows Functional Bay Devices Supported Power State Bay ConfigurationBay Configuration Caring for Removable Drives Changing the Startup Sequence with MultiBoot Type of Drive Diskettes Accepted Selecting Diskettes Inserting a MultiBay Device MultiBay Devices Removing a MultiBay Device Using a Second Hard Drive Removing a Compact Disc Manually Ejecting a Compact Disc Using the LS-120 DriveUsing the Second Battery Pack When opening the equipment’s enclosure RJ-45 jack Using AN Internal ModemConnecting the Modem Cable Selecting Communication Software Uninstalling the Modem Using Modem Commands and Dial ModifiersUsing the Modem While Traveling Internationally Using a Country-Specific Modem Adapter Selecting a Country-Specific Modem Configuration Travel Connection Checklist Using an Internal Modem Available on Select Models Connecting an External Monitor Connecting an External Enhanced Keyboard Connecting a Television Monitor Connecting a Parallel Printer Connecting a Mouse or Other External Pointing DeviceConnecting a Serial Printer Configuring the Infrared Port Connecting Infrared Equipment Enabling the Infrared Port Connecting to a Port Replicator Connecting USB Peripherals Inserting a PC Card Using PC CardsPC Card Types Using PC Cards Removing a PC Card PC Card Device Drivers Changing PC Card SettingsManaging PC Card Power Stopping a PC Card Zoomed Video Audio Components Using Audio FeaturesIdentifying the Audio Components Control before putting on headphones Using Internal and External Microphones Headphones Using Internal and External Speakers/HeadphonesControlling Audio Volume Speaker Ports Checking the Amount of Memory Upgrading the ComputerUpgrading System Memory Inserting a Memory Expansion Board Obtaining an Optional Memory Expansion Board External cables during this step Removing a Memory Expansion Board External cables during this procedure Upgrading the Computer Attaching a Hard Drive Adapter Upgrading the Hard DriveAdding an Internal Modem Removing and Inserting the Primary Hard Drive Obtaining Customized Update Information with Info Messenger Maintenance and Travel GuidelinesObtaining Software Updates and Enhancements by Subscription Updating the System Updating the System ROM Displaying the Version of the Installed System ROM Obtaining a System ROM Installing a System ROM from a Diskette Computer keyboard Reinstalling SoftwareCaring for the Computer Traveling with the Computer Preparing the Computer for Shipping or Travel Voltage converter kit sold for appliances Types of Security Security Features Using the Cable Lock Entering a Power-On Password Using the Power-On PasswordEstablishing the Power-On Password Country Key Character Changing the Power-On Password If You Forget Your Power-On Password Deleting the Power-On Password Enabling Quick Controls Using Quick Controls Establishing the Setup Password Using the Setup Password Changing the Setup Password Entering the Setup Password Enabling and Disabling Devices Deleting the Setup Password DriveLock Overview User and Master Passwords Overview Establishing DriveLock Protection Changing the User or Master Password Removing DriveLock Protection Intelligent Manageability Overview Intelligent Manageability Asset Management Fault Management Security Management Fault Management Alerts Configuration Management Selecting Computer Setup or Compaq Diagnostics for Windows Computer Setup Diagnostics Utilities Using Computer Setup Begin here To do this Selecting from the File Menu Selecting from the Security Menu Selecting from the Advanced Menu Want to disable QuickBoot Running a Diagnostic Test Using Compaq Diagnostics for Windows Computer Setup and Diagnostics Utilities Troubleshooting Checklist Troubleshooting Problem Possible Cause Solution Solving Audio Problems Microphone plug Controls on the left side Solving Battery Problems Solving Battery Problems Solving CD-ROM Drive and DVD-ROM Drive Problems Solving Diskette and SuperDisk LS-120 Drive Problems Use the correct diskette Solving Hard Drive Problems Solving Hardware Installation Problems Solving Memory Problems Solving Keyboard Problems ATX3DT Solving Modem Problems ATM1 Excess Line Problem Possible Cause Solution Settings on the sending and receiving modem do not match Problem Possible Cause Solution Solving PC Card Problems Windows 95, Windows Computer beeps Solving Power Problems Solving Printer Problems Solving Screen Problems Information to the screen Solving Software Application Problems Solving Pointing Device Problems Solving Infrared Problems Solving Infrared Problems Possible Cause Solution Preparing to Call Technical Support Compaq Customer Support Country Location Code Telephone Number Worldwide Telephone NumbersWorldwide Telephone Numbers Brazil Colombia Greece Korea Norway Spain Venezuela Regulatory Agency Series Numbers Regulatory Notices Cables Federal Communications Commission NoticeModifications European Notice Canadian NoticeAvis Canadien Japanese Notice German Ergonomics Notice Battery NoticeAirline Travel Notice Energy Star Compliance Power Cords Laser Information Laser SafetyCdrh Regulations Regulations Governing Use of Modems Safety Precautions for Modems Regulatory Notices Canadian Regulations Governing Use of Modems Telephone Consumer Protection Act New Zealand Modem Statements Regulatory Notices B-11 Macrovision Corporation Notice When Installing Internal Components When Handling Removable DrivesElectrostatic Discharge Preventing Electrostatic Discharge Grounding Methods Electrical Ratings for AC Adapter Specifications Armada Reference Guide, online, 1-1 audio Index Index Index Index Index Index QuickRestore CD-ROMs,12-4 Index Index Index