Solving Battery Problems Continued

Problem

Possible Cause

Solution

 

 

 

Battery pack will not

Battery pack was

Allow time for the battery

fast charge

exposed to tempera-

pack to return to room

 

ture extremes.

temperature.

 

 

 

 

Battery pack has

Replace the battery

 

exceeded its useful

pack.

 

life.

 

 

 

 

 

Battery pack is already

Use the battery pack

 

fully charged.

without attempting to fast

 

 

charge it.

 

 

 

Computer shut down

You removed a

Replace the discharged

and information was

battery from the

battery pack with a fully

lost when replacing

computer when the

charged one or connect

a battery pack

computer had no

the computer to external

 

other source

power. Then turn on the

 

of power.

computer to determine if

 

 

any of your information is

 

 

recoverable.

 

 

 

Battery charge does

Battery pack has been

Put the computer in a

not last very long

exposed to extremely

cool place and recharge

 

warm temperatures.

the battery pack.

 

 

 

 

Battery pack has been

Put the computer in a

 

exposed to extremely

warm place and recharge

 

cold temperatures.

the battery pack.

 

 

 

 

Battery has partially

Recharge the battery.

 

self-discharged.

 

 

 

 

 

Power conservation is

Reset the power

 

disabled or set to

conservation level.

 

drain.

 

 

 

 

 

An external device is

Turn off or remove

 

draining the battery.

external devices when

 

 

not using them.

 

 

 

Battery gauge

There have been too

The battery pack must be

appears inaccurate

many partial charges

completely discharged

 

to the battery pack.

then recharged to

 

 

maintain battery gauge

 

 

accuracy.

 

 

 

16-6 Troubleshooting