
Solving Audio Problems Continued
Problem | Possible Cause | Solution |
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External microphone | You are using the | Check to see if you are | |
does not work | wrong type of | using a monophonic | |
| microphone or | electret condenser |
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| microphone plug | microphone with a |
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| for the computer. |
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| The microphone may | Ensure that the |
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| not be connected | microphone plug is | |
| properly. | properly connected to the | |
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| microphone | |
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| Sound source not | Ensure that microphone is | |
| selected. | selected as the recording | |
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| source in Control PanelÆ | |
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| Multimedia and that the | |
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| recording level is adjusted. | |
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No sound is coming | Audio settings are not | Check the game |
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from the game | set correctly. | program’s audio settings. | |
program |
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| Volume on the | Adjust the speaker volume | |
| computer is turned | control. |
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| down. |
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| Headphones are | Use or disconnect the | |
| connected. | headphones. |
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No sound is coming | Volume or mixing | Adjust volume of stereo | |
from the head- | controls are set | speakers using the | |
phones | incorrectly. | volume controls. |
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| Use the volume control | |
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| and mixing features | |
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| available in Control | |
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| PanelÆMultimedia. | |
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| Sound source not | Verify that the sound | |
| selected. | source is selected | Continued |
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| Control PanelÆ |
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| Multimedia. |
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| The headphones are | Check the connection. | |
| connected to the wrong |
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| jack. |
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Troubleshooting