Solving Audio Problems Continued

Problem

Possible Cause

Solution

 

 

 

External microphone

You are using the

Check to see if you are

does not work

wrong type of

using a monophonic

 

microphone or

electret condenser

 

microphone plug

microphone with a

 

for the computer.

3.5-mm plug.

 

 

 

 

The microphone may

Ensure that the

 

not be connected

microphone plug is

 

properly.

properly connected to the

 

 

microphone line-in jack.

 

 

 

 

Sound source not

Ensure that microphone is

 

selected.

selected as the recording

 

 

source in Control PanelÆ

 

 

Multimedia and that the

 

 

recording level is adjusted.

 

 

 

No sound is coming

Audio settings are not

Check the game

from the game

set correctly.

program’s audio settings.

program

 

 

 

 

 

 

Volume on the

Adjust the speaker volume

 

computer is turned

control.

 

down.

 

 

 

 

 

Headphones are

Use or disconnect the

 

connected.

headphones.

 

 

 

No sound is coming

Volume or mixing

Adjust volume of stereo

from the head-

controls are set

speakers using the

phones

incorrectly.

volume controls.

 

 

Use the volume control

 

 

and mixing features

 

 

available in Control

 

 

PanelÆMultimedia.

 

 

 

 

Sound source not

Verify that the sound

 

selected.

source is selected in

 

 

Control PanelÆ

 

 

Multimedia.

 

 

 

 

The headphones are

Check the connection.

 

connected to the wrong

 

 

jack.

 

 

 

 

 

 

Continued

Troubleshooting 16-3