Solving Modem Problems Continued
Problem | Possible Cause | Solution |
|
|
|
Fax transmissions | The wrong printer | Verify that you have |
do not work | driver is selected. | selected the correct |
|
| printer driver. |
|
|
|
Characters are | There is noise in the | Request a telephone line |
garbled/transfer | telephone line. | filter from your local |
rates are slow |
| telephone service |
|
| provider. |
|
|
|
Settings on the sending and receiving modem do not match.
Use the same parity, modem speed, word length, and stop bits settings on both modems.
The error correction | Disable error correction |
feature of your | (&KO) and data |
modem software is | compression (&MO) |
interfering. | using AT commands. |
| NOTE: To access AT |
| commands and |
| instructions for using |
| them, select |
| StartÆCompaq |
| Information CenterÆ |
| Modem CommandsContinued. |
|
|
Troubleshooting
