chapter 16

TROUBLESHOOTING

 

Troubleshooting Checklist..........................................................

16-1

Solving Software Application Problems ...............................

16-26

appendix A

 

COMPAQ CUSTOMER SUPPORT

 

Preparing to Call Technical Support ............................................

A-1

Worldwide Telephone Numbers ..................................................

A-2
appendix B

 

REGULATORY NOTICES

 

Regulatory Agency Series Numbers ............................................

B-1

Federal Communications Commission Notice .............................

B-2

Modifications..........................................................................

B-2

Cables.....................................................................................

B-2

Declaration of Conformity for Products Marked with the

 

FCC Logo (United States only) ...............................................

B-2

Canadian Notice..........................................................................

B-3

Avis Canadien.............................................................................

B-3

European Notice..........................................................................

B-3

Japanese Notice...........................................................................

B-4

German Ergonomics Notice.........................................................

B-4

Airline Travel Notice...................................................................

B-4

Energy Star Compliance..............................................................

B-4

Battery Notice .............................................................................

B-4

Power Cords................................................................................

B-5

Laser Safety ................................................................................

B-6

CDRH Regulations .................................................................

B-6

Safety Precautions for Modems ...................................................

B-7
U.S. Regulations Governing the Use of Modems.........................

B-7

Telephone Consumer Protection Act of 1991...............................

B-9
Canadian Regulations Governing the Use of Modems .................

B-9

New Zealand Modem Statements ..............................................

B-10
Macrovision Corporation Notice ...............................................B-12

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