Solving Modem Problems Continued
Problem | Possible Cause | Solution |
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Modem does not dial | Call Waiting may be | Disable Call Waiting | |
correctly | interfering. | before dialing. |
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| ■ For information about | |
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| disabling Call Waiting, | |
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| consult your operating | |
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| system |
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| documentation. |
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| ■ To obtain the disable | |
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| call waiting code for | |
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| your dialing area, | |
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| consult your local | |
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| telephone service | |
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| provider. |
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Clicking sound and | The modem is | Connect the modem to a | |
modem does not | connected to a digital | standard analog |
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connect | line. NOTE: The | telephone line, then | |
| EXCESS LINE | reestablish the |
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| CURRENT SENSED | connection. |
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| message does not |
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| display if the current is |
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| under 100 mA. |
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Modem does not | The error correction | Disable error correction | |
connect | feature of your | (&KO) and data |
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| modem software is | compression (&MO) | |
| interfering. | using AT commands. | |
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| NOTE: To access AT | |
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| commands and |
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| instructions for using | |
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| them, select StartÆ | |
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| Compaq Information | |
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| CenterÆModem |
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| Commands. | Continued |
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Troubleshooting
