| Problem | Possible Cause | Solution |
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Cannot transmit data | Direct sunlight, | Remove the interfering |
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| fluorescent light, or | light source(s). |
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| flashing incandescent |
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| light is close to the |
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| infrared connections. |
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| There is interference | Keep remote control |
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| from other wireless | devices such as wireless |
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| devices. | headphones and other |
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| audio devices away from |
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| the infrared connections. |
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| A physical obstruction | Do not place objects that |
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| is in the way. | will interfere with a line- |
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| between the two devices. |
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| One of the devices | Do not move either |
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| was moved during | device during data |
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| data transmission. | transmission. |
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| The orientation of the | Adjust the devices so that |
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| units is incorrect. | they point directly at each |
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| other. |
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| The distance between | Verify that devices are not |
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| the devices is too | more than 1.5 feet (0.5 |
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| great. | meter) apart. |
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Infrared port does | Direct sunlight, | Remove the interfering |
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not work | fluorescent light, or | light source(s). |
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| flashing incandescent |
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| light is close to the |
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| infrared connection. |
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| There is interference | Keep remote control |
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| from other wireless | devices such as wireless |
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| devices. | headphones and other |
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| audio devices away from |
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| the infrared connections. |
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Troubleshooting