Solving Modem Problems Continued
Problem | Possible Cause | Solution |
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No dial tone, with or | The modem or | Refer to Chapter 7. | |
without NO DIAL | modem COM port is | Using an Internal |
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TONE message | disabled. | Modem. |
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| The modem is not | 1. At the command line | |
| responding to | in terminal mode, type | |
| commands from the | AT, then press Enter. | |
| computer keyboard. | ■ If the modem | |
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| displays OK, the | |
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| modem and |
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| computer are | |
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| working together. | |
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| ■ If the modem | |
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| displays ERROR, | |
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| or does not |
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| respond, restart | |
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| the computer and | |
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| repeat steps 1 | |
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| and 2. |
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| 2. Type ATDT and listen | |
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| for a dial tone. |
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| 3. Press any key to hang | |
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| up the modem. |
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Modem sounds are | Modem speaker is |
| Continued |
At the command line | |||
not audible | turned off. | terminal mode, type | |
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| ATM1. |
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| System sound is | Press the FN+F5 |
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| muted or turned down. hotkeys, then adjust the | ||
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| volume. |
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