Solving Screen Problems Continued
Problem | Possible Cause | Solution |
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Screen is blank and | The computer has | Connect the computer to |
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no lights are on | either entered | an external power |
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| Hibernation or, if | source. |
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| Hibernation is |
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| Charge the battery pack. |
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| disabled, the battery |
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| pack has discharged |
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| Replace the battery pack |
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| without saving your |
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| with a fully charged |
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| information. |
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| battery pack. |
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Screen is blank and | QuickLock and | Type your |
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keyboard is locked | QuickBlank were | password to unlock the |
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| initiated. These | keyboard and pointing |
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| security features lock | device and return the |
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| the keyboard and | information to the screen. |
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| pointing device and |
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| clear the screen. |
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Screen is blank and | External monitor was | Press Fn+F4 on the |
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external monitor | turned on before the | computer keyboard to |
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displays information | computer was turned | switch from the external |
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| on. | monitor to the computer |
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| display. |
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Information does not | External monitor was | Place the computer in |
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display on the | connected after the | Suspend by pressing the |
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external monitor | computer was turned | suspend button. Be sure |
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| on. | the external monitor is |
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| connected and turned |
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| on, then press the |
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| suspend button to exit |
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| Suspend. |
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The computer does not recognize the correct display type.
Click the Settings tab in Display Properties. Click Change Display Type and reselect your display type, then restart the computer.
Troubleshooting