Solving Screen Problems Continued

Problem

Possible Cause

Solution

 

 

 

 

 

Screen is blank and

The computer has

Connect the computer to

 

no lights are on

either entered

an external power

 

 

Hibernation or, if

source.

 

 

Hibernation is

 

 

 

Charge the battery pack.

 

 

disabled, the battery

 

 

pack has discharged

 

 

 

Replace the battery pack

 

 

without saving your

 

 

with a fully charged

 

 

information.

 

 

battery pack.

 

 

 

 

 

 

 

 

Screen is blank and

QuickLock and

Type your power-on

 

keyboard is locked

QuickBlank were

password to unlock the

 

 

initiated. These

keyboard and pointing

 

 

security features lock

device and return the

 

 

the keyboard and

information to the screen.

 

 

pointing device and

 

 

 

clear the screen.

 

 

 

 

 

 

Screen is blank and

External monitor was

Press Fn+F4 on the

 

external monitor

turned on before the

computer keyboard to

 

displays information

computer was turned

switch from the external

 

 

on.

monitor to the computer

 

 

 

display.

 

 

 

 

 

Information does not

External monitor was

Place the computer in

 

display on the

connected after the

Suspend by pressing the

 

external monitor

computer was turned

suspend button. Be sure

 

 

on.

the external monitor is

 

 

 

connected and turned

 

 

 

on, then press the

 

 

 

suspend button to exit

 

 

 

Suspend.

 

 

 

 

 

The computer does not recognize the correct display type.

Click the Settings tab in Display Properties. Click Change Display Type and reselect your display type, then restart the computer.

Troubleshooting 16-25