Chapter 5 Troubleshooting
General Guide
There are quite a few printer problems which may be corrected by the user. This section explains how to correct these problems.
If some kind of printer problem should occur, check the following before concluding the printer is broken.
Symptom | Check Items | Corrective Action | |
The printer will not | Check the ON LINE | Off | Press the ON LINE key. |
print. | indicator. |
| If the indicator remains off and the printer still |
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| will not print even after pressing the ON LINE |
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| key, the problem may be |
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| Look through the items below and check |
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| anything that seems appropriate. |
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| Lit | See the appropriate item below. |
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| Check the print | No problem | There may be a problem in the connection |
| quality of a status |
| with the computer. Look through the items |
| page if one can be |
| below and check anything that seems |
| printed. |
| appropriate. |
|
| There is a | See the section on “Print Quality Problems” |
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| problem | (See page |
The ATTENTION indicator is lit. |
| See the section on “Indicators and | |
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| Messages” (See page |
A maintenance message appears in the message | See the section on “Indicators and | ||
display. |
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| Messages” (See page |
Paper is jammed. |
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| See the section on “Correcting a Paper Jam.” |
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| (Continued on next page) |