Chapter 5 Troubleshooting

General Guide

There are quite a few printer problems which may be corrected by the user. This section explains how to correct these problems.

If some kind of printer problem should occur, check the following before concluding the printer is broken.

Symptom

Check Items

Corrective Action

The printer will not

Check the ON LINE

Off

Press the ON LINE key.

print.

indicator.

 

If the indicator remains off and the printer still

 

 

 

will not print even after pressing the ON LINE

 

 

 

key, the problem may be power-related.

 

 

 

Look through the items below and check

 

 

 

anything that seems appropriate.

 

 

Lit

See the appropriate item below.

 

 

 

 

 

Check the print

No problem

There may be a problem in the connection

 

quality of a status

 

with the computer. Look through the items

 

page if one can be

 

below and check anything that seems

 

printed.

 

appropriate.

 

 

There is a

See the section on “Print Quality Problems”

 

 

problem

(See page 5-4).

The ATTENTION indicator is lit.

 

See the section on “Indicators and

 

 

 

Messages” (See page 5-8).

A maintenance message appears in the message

See the section on “Indicators and

display.

 

 

Messages” (See page 5-8).

Paper is jammed.

 

 

See the section on “Correcting a Paper Jam.”

 

 

 

 

 

 

 

(Continued on next page)

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Kyocera DP-3600 manual General Guide