Chapter 5 Troubleshooting
| Message | Corrective Action |
| Load (paper source) | The paper size or type does not match the printing data. |
| (paper size) (media type) | One of MP tray, Cassette 1 to 6, or EF (Envelope feeder) will be |
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| displayed In place of "paper source". Load the paper displayed on the |
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| message display and press the CONTINUE key to print. |
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| Or, pressing the FEED key without pressing the CONTINUE key, will cause |
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| Use alternative? to be displayed, and a different paper source can |
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| be selected to supply paper. The paper source changes each time the FEED |
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| key is pressed. And press the MODE key to display Paper |
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| handling >. Press the 4 key and you can change the paper source |
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| setting using the + or – key to select. Load paper appropriate for the paper |
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| source and press the EXIT key to print. |
| Load Cassette # | The paper size does not match. |
| (paper size) (media type) | The size of the paper in the cassette is different to the size specified by the |
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| application software or by PRESCRIBE 2e command. Put paper of the |
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| specified size into the cassette. (# represents the cassette number.) |
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| If the CONTINUE key is pressed, printing will be resumed. However, if more |
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| than one sheet is to be printed, the same message will again be displayed |
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| from the second sheet onward. |
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| You can abandon printing by pressing the CANCEL key. |
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| Cassette # | The cassette is not closed securely, |
| not loaded | Close it tightly. (# represents the cassette number.) |
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| Paper jam | Paper has become jammed. |
| Open front cover | Open the front cover. The location of the paper jam is displayed in the |
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| message display. |
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| Paper jam | This message appears when the front cover is open during a paper jam. |
| ############## | Letters A through I and numbers 1 through 6 will appear in place of the #'s. |
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| For details on the meaning of the text displayed, see page |
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| displaying these number indications is also attached to the back of the front |
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| panel. |
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| The indicator on the front panel also flashes the location of the paper jam. |
| (Continued on next page) | |
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