
Understanding MFP messages
Message | Meaning | Action | |
Clean scanner glass | During a scanner calibration, the | Touch Cancel Job if a scan job is processing | |
| firmware detected the scanner ADF | when the attendance message appears. This | |
| or the flatbed (scanner) glass may be | cancels the job and clears the message. | |
| dirty. | Touch Scan from Automatic Document Feeder | |
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| if the page jam recovery is active. Scanning | |
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| resumes from the ADF immediately after the | |
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| last successfully scanned page. | |
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| Touch Scan from flatbed if page jam recovery is | |
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| active. Scanning resumes from the flatbed | |
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| immediately after the last successfully scanned | |
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| page. | |
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| Touch Finish job without further scanning if | |
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| page jam recovery is active. The job ends at the | |
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| last successfully scanned page, but the job is | |
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| not canceled. Successfully scanned pages go | |
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| to their destination: copy, fax, | |
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| Touch Restart job if job recovery is active and | |
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| the job is restartable. The message clears. A | |
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| new scan job containing the same parameters | |
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| as the previous job starts. | |
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Close door or insert | The MFP detected the upper front | • Close the upper front door. | |
cartridge | door is open or a toner cartridge is | • Install the toner cartridge. | |
| missing. |
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Close finisher side door | The MFP detected the finisher side | Close the finisher side door to clear the | |
| door is open. | message. | |
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Close finisher top cover | The MFP detected the finisher top | Close the finisher top cover to clear the | |
| cover is open. | message. | |
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Fax Memory Full | There is no memory to complete a fax | Touch Continue to clear the message. | |
| job. Any attempted fax jobs are |
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| canceled. |
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If restarting job, | One or more messages that | Replace the original documents in the scanner | |
replace originals that | interrupted a scan job are now | to restart the scan job. | |
have not begun to exit | cleared. A situation exists where a | Touch Restart job if page level recovery is | |
the scanner. | page is not completely scanned, but | ||
active and the job is restartable. The message | |||
| not fully exited the ADF. | ||
| clears. A new scan job containing the same | ||
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| ||
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| parameters as the previous job starts. | |
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| Touch Cancel Job if a scan job is processing | |
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| when the attendance message appears. This | |
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| cancels the job and clears the message. | |
|
| Touch Scan from Automatic Document Feeder | |
|
| if the page jam recovery is active. Scanning | |
|
| resumes from the ADF immediately after the | |
|
| last successfully scanned page. | |
|
| Touch Scan from flatbed if page jam recovery is | |
|
| active. Scanning resumes from the flatbed | |
|
| immediately after the last successfully scanned | |
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| page. | |
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| Touch Finish job without further scanning if | |
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| page jam recovery is active. The job ends at the | |
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| last successfully scanned page, but the job is | |
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| not canceled. Successfully scanned pages go | |
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| to their destination: copy, fax, | |
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| |
Insert staple cartridge | The staple cartridge is missing from | Install a staple cartridge to clear the message. | |
| the MFP. | Touch Continue to clear the message and print | |
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| without using the staple feature. | |
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Attendance messages
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