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Understanding MFP messages
Message | Meaning | Action |
31.yy Replace defective | The MFP detects a defective print | Remove the defective print cartridge and install |
print cartridge | cartridge within | a nondefective print cartridge for printing to |
| the top cover is closed. | continue. |
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| During the |
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| defective print cartridge is detected, the MFP |
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| may continue to print pages; however, the |
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| pages are not reprinted once the new print |
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| cartridge is installed. |
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32.yy Replace | The MFP detects an unsupported | Remove the unsupported print cartridge and |
unsupported print | print cartridge within | install a supported print cartridge for printing to |
cartridge | after the top cover is closed. | continue. |
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| During the |
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| unsupported print cartridge is detected, the |
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| MFP may continue to print pages; however, the |
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| pages are not reprinted once the new print |
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| cartridge is installed. |
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34 Short paper | The length of the print media is too | Touch Continue to clear the message and |
| short to print the formatted data. | continue printing. The MFP does not |
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| automatically reprint the page that prompted the |
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| message. |
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| Make sure the Paper Size setting in the Paper |
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| Menu is correct for the size of print media used. |
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| If MP Feeder Size is set to Universal, make sure |
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| the print media is large enough for the formatted |
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| data. |
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| Touch Cancel Job to cancel the current job if |
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| needed. |
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35 Insufficient memory | The MFP lacks the memory needed | Touch Continue to disable Resource Save and |
to support Resource Save | to enable Resource Save. This | continue printing. |
feature | message usually indicates too much | Install additional memory. |
| memory is allocated for one or more | |
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| |
| of the MFP link buffers. |
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37 Insufficient memory | The MFP cannot collate the job | Touch Continue to print the pages processed |
to collate job | because the memory is full. | before the memory became full. Some memory |
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| frees up, so collating begins for the remainder of |
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| the print job. |
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| For example, if a |
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| 10 copies are requested, and the MFP runs out |
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| of memory at page 30, the MFP would collate |
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| and print 10 copies of pages |
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| would then print and collate pages |
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| print 10 copies of these pages. |
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37 Insufficient memory, | Held jobs are deleted in order to | Touch Continue to clear the message and |
some Held Jobs were | process the current job. | continue printing. |
deleted |
| To avoid this error in the future for other jobs, |
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| |
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| install more memory. |
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| Touch Cancel Job to cancel the current job if |
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| needed. |
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38 Memory full | The MFP is processing data, but the | To avoid this error in the future: |
| memory used to store pages is full. | Simplify the print job by reducing the amount of |
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| |
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| text or graphics on a page and deleting |
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| unnecessary downloaded fonts or macros. |
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| Install additional memory. |
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| Touch Cancel Job to cancel the current job if |
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| needed. |
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| Touch Reset Active Bin to change to another |
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| linked bin. |
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Attendance messages
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