Clearing jams, Avoiding jams, 106 | Lexmark X945E, X940E instruction

Clearing jams

Avoiding jams

The following hints can help you avoid jams:

•Use only recommended paper or specialty media.

For more information, see the Card Stock & Label Guide available on the Lexmark Web site at www.lexmark.com/publications.

•Do not load too much paper. Make sure the stack height does not exceed the indicated maximum height.

•Do not load wrinkled, creased, damp, or curled paper.

•Flex, fan, and straighten paper before loading it.

•Do not use paper that has been cut or trimmed by hand.

•Do not mix paper sizes, weights, or types in the same stack.

•Store the paper in an appropriate environment.

•Do not remove trays while the printer is printing. Wait for Load tray <x> or Ready to appear before removing a tray.

•Do not load the manual feeder while the printer is printing. Wait for Load Manual feeder with <x> to appear.

•Push all trays in firmly after loading paper.

•Make sure the guides in the trays are properly positioned, and are not pressing too tightly against the paper.

•Make sure all paper sizes and paper types are set correctly in the control panel menu.

•Make sure all printer cables are attached correctly. For more information, see the setup documentation.

Understanding jam numbers and locations

When a jam occurs, a message indicating the jam location appears. The following illustration and table list the paper jams that can occur and the location of each jam. Open doors and covers, and remove trays to access jam locations.

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Lexmark X945E, X940E manual Clearing jams, Avoiding jams, Understanding jam numbers and locations, 106

Contents

X940e, X945e Users GuidePage Contents Customizing copy settings Copying Canceling a copy job Mailing Faxing Getting the printer ready to fax Scanning to an FTP address Scanning to an FTP address Printing Clearing jams 124 Understanding printer menus Administrative support Maintaining the printer Troubleshooting 231 Solving copy problems 235 Index Page Safety information Page Basic functions of the scanner Printer configurationsLearning about the printer Basic models Understanding the ADF and scanner glass Using the ADFUsing the scanner glass Scanner glass Understanding the control panel Control panel item Description Understanding the home screen Display item Description Button Button name Function Using the touch-screen buttons Button Button name Unlock Device Sample screen one Sample screen two Button Other touch-screen buttons Button Button name Function Features Feature Feature name Description Accessing the system board to install internal options Installing optionsInstalling internal options Available options Installing a memory card Installing a flash memory or firmware card Installing an internal print server or port interface card Reinstalling the system board Attaching cables USB port Ethernet port Scanner connector Loading the 520-sheet trays Setting the Paper Size and Paper TypeLoading paper and specialty media Loading the 520-sheet traysPage Long-edge orientation Short-edge orientation Using A5 or statement paper sizesTouch Exit Config Menu Touch Size Sensing Loading the 867- and 1133-sheet trays Using the multipurpose feeder Page Page Set paper size to universal Configuring Universal paper settingsLinking and unlinking trays Linking trays Click Paper Menu Click Custom Name Changing a Custom Type x nameAssigning a custom paper type name Click Custom Types Paper and specialty media guide Paper characteristicsPaper guidelines Selecting paper Using recycled paperUnacceptable paper Selecting preprinted forms and letterhead Without finisher With finisher installed Using letterheadLong-edge orientation Loading letterhead in the 1133-sheet tray Using transparenciesLoading letterhead in the 867-sheet tray Short-edge orientation Using envelopes Using labels Supported paper sizes, types, and weights Using card stockStoring paper Paper sizes supported by the printer 257 x 364 mm 10.1 x 14.3 Paper types and weights supported by the printer Paper types and weights supported by the finisher Supported finishing features Finisher standard bin Bin 1 finishing featuresHorizonal transport unit Bin Bin 2 booklet-maker Bin 2 finishing featuresSize Bi fold Booklet fold Saddle staple Size Bi fold Booklet fold Saddle staple Envelopes any size Making copies Copying using the ADFCopying Making a quick copy Copying on specialty media Copying using the scanner glass flatbedCopying photos Making transparencies Making copies using paper from a selected tray Customizing copy settingsCopying from one size to another Example 1 Copying to mixed paper sizes Copying a document that contains mixed paper sizesCopying on both sides of the paper duplexing Example 2 Copying to a single paper size Adjusting copy quality Reducing or enlarging copies Copying multiple pages onto a single sheet Collating copiesPlacing separator sheets between copies Collated Not collated Touch Paper Saver Creating a custom job job buildTouch Custom Job Placing the date and time at the top of each Job interruptPlacing information on copies Touch Date/Time Stamp Canceling a copy job Understanding the copy screens and options Darkness Copy toScale Color Create Booklet ContentPaper Saver Advanced Imaging Advanced Duplex Improving copy qualityQuestion Tip Click Configuration Click E-mail/FTP Settings Setting up the e-mail functionSetting up the address book Mailing Sending an e-mail using the keypad Creating an e-mail shortcut using the Embedded Web ServerCreating an e-mail shortcut using the touch screen Creating an e-mail shortcut Mailing color documents Sending an e-mail using a shortcut numberSending an e-mail using the address book Touch E-mail It Creating an e-mail profile Using profilesCustomizing e-mail settings Mailing to a profile Changing the output file type Canceling an e-mailUnderstanding e-mail options Original Size Orientation ResolutionContent BindingPage Choosing a fax connection FaxingGetting the printer ready to fax Equipment Benefits Using an RJ11 adapter Country/regionPage Country/region Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Page Click Configuration Click Set Date and Time Setting the outgoing fax name and numberSetting the date and time Turning daylight saving time on or off Click Configuration Click Manage Destinations Sending a fax using the control panelSending a fax using the computer Sending a fax Using fax destination shortcuts Using shortcuts and the address bookCreating a fax destination shortcut using the touch screen Click Fax Shortcut Setup Changing the fax resolution Customizing fax settingsUsing the address book Making a fax lighter or darker Click Fax Settings Click Fax Job Log or Fax Call Log Canceling an outgoing faxTouch Advanced Options Touch Delayed Send Sending a fax at a scheduled time Understanding fax options Holding and forwarding faxes Click Configuration Click Fax SettingsImproving fax quality Holding faxes Click Analog Fax Setup Click Holding Faxes Forwarding a fax Scanning to an FTP address Scanning to an FTP address using the keypadScanning to an FTP address Scanning to an FTP address using a shortcut number Scanning to an FTP address using the address book Creating an FTP destination shortcut using the touch screen Understanding FTP options Improving FTP quality Scanning to a computer Scanning to a computer or USB flash memory deviceClick Scan Profile Click Create Scan Profile Understanding scan to computer options Quick SetupScanning to a USB flash memory device Format Type Compression Default ContentAdvanced Imaging Improving scan quality Printing a document Installing printer softwarePrinting Printing confidential and other held jobs Job type Description Printing confidential and other held jobs from Windows100 Touch Confidential Jobs Printing from a USB flash memory device 101 102 Printing information pages Printing a menu settingsPrinting a network setup Printing a directory list Canceling a print job from the Windows taskbar Canceling a print jobCanceling a print job from the control panel Canceling a print job from the Windows desktop Printing in black and white Using Max Speed and Max Yield105 Understanding jam numbers and locations Clearing jamsAvoiding jams 106 107 Jam numbers Area name Instructions 108 Paper jamsTouch Continue 109 110 Paper jam 111 112 113 114 115 Covers, knobs, and handles located behind finisher Door G 287-288 paper jams116 Cover, knob, or handle name 117 118 Staple jam 119 120 121 122 123 Menus list Settings Network/Ports HelpUnderstanding printer menus 124 125 Supplies menuMenu item Description Paper Size/Type menu Default Source menuPaper menu 126 MP Feeder Type 127MP Feeder Size Manual Paper Size Configure MP menu 128 Paper Texture menu Substitute Size menu129 Paper Loading menu 130 131 Custom Types menuCustom Names menu Menu item Definition Custom Bin Names menu Universal Setup menu132 133 Bin Setup menuConfigure Bins Output Bin Reports menu Reports menu134 Print Fonts 135Print Directory 136 Settings menuGeneral Settings menu Display Language 137 138 Timeouts 139 Factory Defaults Print Recovery140 Copy Settings menu 141 142 General Fax Settings Fax Settings menuFax Mode Analog Fax Setup menu 143 144 145 Fax Send SettingsResolution Dial Prefix 146 Fax Receive Settings 147 Fax Log Settings 148 149 Speaker SettingsDistinctive Rings Fax Server Setup Fax Mode Fax Server menu150 151 Mail Settings menuFormat Orientation 152Photo Jpeg Quality Mail images sent as 153Jpeg Quality Use Multi-Page Tiff Mail Server Setup Mail Server Setup menu154 FTP Settings menu 155 156 157 FTP bit Depth Scan to USB Settings158 Base File Name 159 160 Scan bit Depth Finishing menu Print Settings161 Multipage Print 162Collation Multipage Order 163 Quality menu 164 Color Samples 165RGB Saturation Manual Color 166 Color AdjustUtilities menu Format Disk Setup menu 167 168 169 Print PS ErrorPostScript menu Font Priority PCL Emul menu 170 171 Scale to Fit 172Tray Renumber Annotations Font Size Html menu173 Scale Image menu 174 Function Access Authentication ModeAuto Log out delay Scan to PC Port Range Security menu 176 177 Password ProtectConfidential Print 178 Current Date and Time 179Time Zone Year TCP/IP menu Network/Ports menu180 181 182 IPv6 menuIPv6 183 Standard Network menu Active NIC menu184 Network Buffer NPA Mode185 Job Buffering 186 Standard USB menuUSB Buffer NetWare menu 187 LexLink menu Help menuAppleTalk menu 188 189 Understanding printer messages List of status and error messages190 Delete/Delete all/Delete all confidential jobs 191 Enter PIN 192 Invalid Network Code 193 No recognized file types Power Saver 194 Receiving page n 195 Restoring Factory Defaults 196 Waiting 197 Short paper 198 Ppds font error 199 Parallel port x disabled 200 Remove defective hard disk 201 Replace color pc units 202 Checking the status of supplies Maintaining the printerStoring supplies Checking the status of supplies from the control panel Ordering toner cartridges Conserving suppliesOrdering supplies Ordering photoconductors Replacing the waste toner box Replacing suppliesOrdering a waste toner box 205 206 207 208 209 Cleaning the printhead lenses 210 211 212 213 Replacing a photoconductor 214 215 Photoconductor color Opening name 216 Replacing a toner cartridge 217 218 Cleaning the exterior of the printer 219 Moving the printer Cleaning the scanner glassRecycling Lexmark products Before moving the printer 221 222 Setting the printer up in a new location 223 Shipping the printer 224 Adjusting Power Saver Administrative supportAdjusting the brightness of the display Disabling control panel menus Encrypting the printer hard disk Restoring the factory default settingsTouch Disk Encryption Touch Enable or Disable 226 Locking the entire printer Modifying confidential print settings227 Supporting SNMPv3 Using 802.1x authenticationSupporting IPSec 228 Click Create Password Creating an administrative passwordUsing Secure mode 229 Click TCP/IP Port Access 230 Door a will not shut properly TroubleshootingChecking an unresponsive printer 231 232 Solving printing problemsControl panel display is blank or displays only diamonds Make sure the printer is ready to print Job takes longer than expected to print Confidential and other held jobs do not print233 Tray linking does not work Job prints from the wrong tray or on the wrong paperIncorrect characters print Large jobs do not collate Scanner unit does not close Solving copy problemsCopier does not respond Poor copy quality Partial document or photo copies 236 Scan was not successful Solving scanner problemsChecking an unresponsive scanner Scanning takes too long or freezes the computer Cannot scan from a computer Solving fax problemsPartial document or photo scans Caller ID is not shown 239 Received fax has poor print quality Can send but not receive faxesCan receive but not send faxes 240 Blocking junk faxes Solving option problemsReset the printer 241 Flash memory card DrawersFinisher Hard disk with adapter Solving paper feed problems 244 Touch Print RecoveryThat jammed does not reprint after you clear the jam Is the letter- or A4-size paper loaded in a 520-sheet tray? Blank pages Solving print quality problemsIsolating print quality problems 245 Dark lines Characters have jagged or uneven edgesClipped images Gray background Light colored line, white line, or incorrectly colored line Incorrect margins247 248 Paper curlPrint irregularities Has paper absorbed moisture due to high humidity? Skewed print Check the darkness, brightness, and contrast settingsRepeating defects Print is too light Solid color pages Print is too dark250 Toner specks Toner fog or background shading appears onToner rubs off 251 Transparency print quality is poor Solving color quality problemsFAQ about color printing Uneven print density What is manual color correction? Printed page appears tinted. Can I adjust the color?253 Manual Color menu What are detailed Color Samples and how do I access them?254 Object type Color conversion tables Contacting Customer Support Click Configuration Click Color Samples255 Edition notice 256 Industry Canada notices 257 Radio interference notice 258 India emissions notice 259 260 261 South Africa telecommunications notice 262 Power consumption 263 Total energy usage 264 Limitation of liability 265 Index 266 267 FTP 268 269 270 271 272