Error message about reading USB drive appears.................................................................................... 232
Jobs do not print..................................................................... ..................................................................232
Confidential and other held jobs do not print.............................................................................. ..............233
Job takes longer than expected to print.................................................................................................... 233
Job prints from the wrong tray or on the wrong paper.............................................................................. 234
Incorrect characters print................................................................................................ ..........................234
Tray linking does not work........................................................................................... .............................234
Large jobs do not collate........ .................................................................................................................. 234
Unexpected page breaks occur......................................................................................................... .......234
Solving copy problems....................................................................................................................235Copier does not respond......................................... .................................................................................235
Scanner unit does not close....................................... ..............................................................................235
Poor copy quality.................................................................... ..................................................................235
Partial document or photo copies................................................... ..........................................................236
Solving scanner problems...............................................................................................................237Checking an unresponsive scanner................. ........................................................................................237
Scan was not successful............................... ........................................................................................... 237
Scanning takes too long or freezes the computer................................. ...................................................237
Poor scanned image quality.............................................. .......................................................................237
Partial document or photo scans.................................................... ..........................................................238
Cannot scan from a computer.................................... ..............................................................................238
Solving fax problems.......................................................................................................................238Caller ID is not shown................................................................................................................... ............238
Cannot send or receive a fax.................................................................................................................... 238
Can send but not receive faxes........................................................................... .....................................240
Can receive but not send faxes................................................................................. ...............................240
Received fax has poor print quality..... ..................................................................................................... 240
Blocking junk faxes...................................................................................................... .............................241
Solving option problems..................................................................................................................241Option does not operate correctly or quits after it is installed................................................................... 241
Drawers................................ ................................................................................................... .................242
Finisher............................................................................................... ......................................................242
Flash memory card...................................................................................................... .............................242
Hard disk with adapter.............................................................................................. ................................242
Internal print server................................................................................................................................. ..243
Memory card............................................................................................................................................ .243
USB/parallel interface card............................................................................................. ..........................243
Solving paper feed problems...........................................................................................................243Paper frequently jams............................................................................................................................... 243
Paper jam message remains after jam is cleared................ ....................................................................243
Print jobs are not routed to the booklet-maker bin.................................................................................... 243
Page that jammed does not reprint after you clear the jam...................................................................... 244
Solving print quality problems..........................................................................................................245Isolating print quality problems.................................................................. ...............................................245
Blank pages......................................................................................................... .....................................245
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