Users Guide
X940e, X945e
Page
Contents
Copying
Customizing copy settings
Mailing
Canceling a copy job
Getting the printer ready to fax
Faxing
Scanning to an FTP address
Scanning to an FTP address
Clearing jams
Printing
Understanding printer menus
124
Maintaining the printer
Administrative support
231
Troubleshooting
Solving copy problems 235
Index
Page
Safety information
Page
Learning about the printer
Printer configurations
Basic functions of the scanner
Basic models
Using the scanner glass
Using the ADF
Understanding the ADF and scanner glass
Scanner glass
Control panel item Description
Understanding the control panel
Display item Description
Understanding the home screen
Function
Button Button name
Button Button name Unlock Device
Using the touch-screen buttons
Sample screen one
Button
Sample screen two
Button Button name Function
Other touch-screen buttons
Feature Feature name Description
Features
Installing internal options
Installing options
Accessing the system board to install internal options
Available options
Installing a memory card
Installing a flash memory or firmware card
Installing an internal print server or port interface card
Reinstalling the system board
Attaching cables
USB port Ethernet port Scanner connector
Loading paper and specialty media
Setting the Paper Size and Paper Type
Loading the 520-sheet trays
Loading the 520-sheet trays
Page
Touch Exit Config Menu
Using A5 or statement paper sizes
Long-edge orientation Short-edge orientation
Touch Size Sensing
Loading the 867- and 1133-sheet trays
Using the multipurpose feeder
Page
Page
Linking and unlinking trays
Configuring Universal paper settings
Set paper size to universal
Linking trays
Assigning a custom paper type name
Changing a Custom Type x name
Click Paper Menu Click Custom Name
Click Custom Types
Paper and specialty media guide
Paper characteristics
Paper guidelines
Unacceptable paper
Using recycled paper
Selecting paper
Selecting preprinted forms and letterhead
Without finisher With finisher installed
Using letterhead
Long-edge orientation
Loading letterhead in the 867-sheet tray
Using transparencies
Loading letterhead in the 1133-sheet tray
Short-edge orientation
Using labels
Using envelopes
Supported paper sizes, types, and weights
Using card stock
Storing paper
257 x 364 mm 10.1 x 14.3
Paper sizes supported by the printer
Paper types and weights supported by the finisher
Paper types and weights supported by the printer
Supported finishing features
Horizonal transport unit
Bin 1 finishing features
Finisher standard bin
Bin
Bin 2 booklet-maker
Bin 2 finishing features
Size Bi fold Booklet fold Saddle staple
Size Bi fold Booklet fold Saddle staple Envelopes any size
Copying
Copying using the ADF
Making copies
Making a quick copy
Copying photos
Copying using the scanner glass flatbed
Copying on specialty media
Making transparencies
Making copies using paper from a selected tray
Customizing copy settings
Copying from one size to another
Copying on both sides of the paper duplexing
Copying a document that contains mixed paper sizes
Example 1 Copying to mixed paper sizes
Example 2 Copying to a single paper size
Reducing or enlarging copies
Adjusting copy quality
Placing separator sheets between copies
Collating copies
Copying multiple pages onto a single sheet
Collated Not collated
Touch Paper Saver
Creating a custom job job build
Touch Custom Job
Placing information on copies
Job interrupt
Placing the date and time at the top of each
Touch Date/Time Stamp
Understanding the copy screens and options
Canceling a copy job
Scale
Copy to
Darkness
Color
Paper Saver
Content
Create Booklet
Advanced Imaging
Advanced Duplex
Improving copy quality
Question Tip
Setting up the address book
Setting up the e-mail function
Click Configuration Click E-mail/FTP Settings
Mailing
Creating an e-mail shortcut using the touch screen
Creating an e-mail shortcut using the Embedded Web Server
Sending an e-mail using the keypad
Creating an e-mail shortcut
Sending an e-mail using the address book
Sending an e-mail using a shortcut number
Mailing color documents
Touch E-mail It
Customizing e-mail settings
Using profiles
Creating an e-mail profile
Mailing to a profile
Understanding e-mail options
Canceling an e-mail
Changing the output file type
Original Size
Content
Resolution
Orientation
Binding
Page
Getting the printer ready to fax
Faxing
Choosing a fax connection
Equipment Benefits
Country/region
Using an RJ11 adapter
Page
Country/region
Connecting directly to a telephone wall jack in Germany
Connecting to a telephone
Connecting to an answering machine
Connecting to a computer with a modem
Page
Setting the date and time
Setting the outgoing fax name and number
Click Configuration Click Set Date and Time
Turning daylight saving time on or off
Sending a fax using the computer
Sending a fax using the control panel
Click Configuration Click Manage Destinations
Sending a fax
Creating a fax destination shortcut using the touch screen
Using shortcuts and the address book
Using fax destination shortcuts
Click Fax Shortcut Setup
Using the address book
Customizing fax settings
Changing the fax resolution
Making a fax lighter or darker
Touch Advanced Options Touch Delayed Send
Canceling an outgoing fax
Click Fax Settings Click Fax Job Log or Fax Call Log
Sending a fax at a scheduled time
Understanding fax options
Improving fax quality
Click Configuration Click Fax Settings
Holding and forwarding faxes
Holding faxes
Forwarding a fax
Click Analog Fax Setup Click Holding Faxes
Scanning to an FTP address
Scanning to an FTP address using the keypad
Scanning to an FTP address
Scanning to an FTP address using the address book
Scanning to an FTP address using a shortcut number
Understanding FTP options
Creating an FTP destination shortcut using the touch screen
Improving FTP quality
Scanning to a computer
Scanning to a computer or USB flash memory device
Click Scan Profile Click Create Scan Profile
Scanning to a USB flash memory device
Quick Setup
Understanding scan to computer options
Format Type
Compression
Default Content
Advanced Imaging
Improving scan quality
Printing
Installing printer software
Printing a document
Printing confidential and other held jobs
100
Printing confidential and other held jobs from Windows
Job type Description
Touch Confidential Jobs
101
Printing from a USB flash memory device
102
Printing a network setup
Printing a menu settings
Printing information pages
Printing a directory list
Canceling a print job from the control panel
Canceling a print job
Canceling a print job from the Windows taskbar
Canceling a print job from the Windows desktop
Printing in black and white
Using Max Speed and Max Yield
105
Avoiding jams
Clearing jams
Understanding jam numbers and locations
106
Jam numbers Area name Instructions
107
108
Paper jams
Touch Continue
109
110
111
Paper jam
112
113
114
115
116
287-288 paper jams
Covers, knobs, and handles located behind finisher Door G
Cover, knob, or handle name
117
118
119
Staple jam
120
121
122
123
Understanding printer menus
Settings Network/Ports Help
Menus list
124
125
Supplies menu
Menu item Description
Paper menu
Default Source menu
Paper Size/Type menu
126
MP Feeder Size
127
MP Feeder Type
Manual Paper Size
128
Configure MP menu
Paper Texture menu
Substitute Size menu
129
130
Paper Loading menu
Custom Names menu
Custom Types menu
131
Menu item Definition
Custom Bin Names menu
Universal Setup menu
132
Configure Bins
Bin Setup menu
133
Output Bin
Reports menu
Reports menu
134
Print Fonts
135
Print Directory
General Settings menu
Settings menu
136
Display Language
137
138
139
Timeouts
Factory Defaults
Print Recovery
140
141
Copy Settings menu
142
Fax Mode Analog Fax Setup menu
Fax Settings menu
General Fax Settings
143
144
Resolution
Fax Send Settings
145
Dial Prefix
146
147
Fax Receive Settings
148
Fax Log Settings
149
Speaker Settings
Distinctive Rings
Fax Server Setup
Fax Mode Fax Server menu
150
151
Mail Settings menu
Format
Orientation
152
Photo Jpeg Quality
Jpeg Quality
153
Mail images sent as
Use Multi-Page Tiff
Mail Server Setup
Mail Server Setup menu
154
155
FTP Settings menu
156
157
158
Scan to USB Settings
FTP bit Depth
Base File Name
159
Scan bit Depth
160
Finishing menu
Print Settings
161
Collation
162
Multipage Print
Multipage Order
163
164
Quality menu
RGB Saturation
165
Color Samples
Manual Color
Utilities menu
Color Adjust
166
Format Disk
167
Setup menu
168
PostScript menu
Print PS Error
169
Font Priority
170
PCL Emul menu
171
Tray Renumber
172
Scale to Fit
Annotations
173
Html menu
Font Size
Scale
174
Image menu
Auto Log out delay Scan to PC Port Range
Authentication Mode
Function Access
Security menu
176
177
Password Protect
Confidential Print
178
Time Zone
179
Current Date and Time
Year
TCP/IP menu
Network/Ports menu
180
181
182
IPv6 menu
IPv6
183
Standard Network menu
Active NIC menu
184
185
NPA Mode
Network Buffer
Job Buffering
186
Standard USB menu
USB Buffer
187
NetWare menu
AppleTalk menu
Help menu
LexLink menu
188
189
Understanding printer messages
List of status and error messages
190
191
Delete/Delete all/Delete all confidential jobs
192
Enter PIN
193
Invalid Network Code
194
No recognized file types Power Saver
195
Receiving page n
196
Restoring Factory Defaults
197
Waiting
198
Short paper
199
Ppds font error
200
Parallel port x disabled
201
Remove defective hard disk
202
Replace color pc units
Storing supplies
Maintaining the printer
Checking the status of supplies
Checking the status of supplies from the control panel
Ordering supplies
Conserving supplies
Ordering toner cartridges
Ordering photoconductors
Ordering a waste toner box
Replacing supplies
Replacing the waste toner box
205
206
207
208
209
210
Cleaning the printhead lenses
211
212
213
214
Replacing a photoconductor
Photoconductor color Opening name
215
216
217
Replacing a toner cartridge
218
219
Cleaning the exterior of the printer
Recycling Lexmark products
Cleaning the scanner glass
Moving the printer
Before moving the printer
221
222
223
Setting the printer up in a new location
224
Shipping the printer
Adjusting the brightness of the display
Administrative support
Adjusting Power Saver
Disabling control panel menus
Touch Disk Encryption Touch Enable or Disable
Restoring the factory default settings
Encrypting the printer hard disk
226
Locking the entire printer
Modifying confidential print settings
227
Supporting IPSec
Using 802.1x authentication
Supporting SNMPv3
228
Using Secure mode
Creating an administrative password
Click Create Password
229
230
Click TCP/IP Port Access
Checking an unresponsive printer
Troubleshooting
Door a will not shut properly
231
Control panel display is blank or displays only diamonds
Solving printing problems
232
Make sure the printer is ready to print
Job takes longer than expected to print
Confidential and other held jobs do not print
233
Incorrect characters print
Job prints from the wrong tray or on the wrong paper
Tray linking does not work
Large jobs do not collate
Copier does not respond
Solving copy problems
Scanner unit does not close
Poor copy quality
236
Partial document or photo copies
Checking an unresponsive scanner
Solving scanner problems
Scan was not successful
Scanning takes too long or freezes the computer
Partial document or photo scans
Solving fax problems
Cannot scan from a computer
Caller ID is not shown
239
Can receive but not send faxes
Can send but not receive faxes
Received fax has poor print quality
240
Reset the printer
Solving option problems
Blocking junk faxes
241
Finisher
Drawers
Flash memory card
Hard disk with adapter
Solving paper feed problems
That jammed does not reprint after you clear the jam
Touch Print Recovery
244
Is the letter- or A4-size paper loaded in a 520-sheet tray?
Isolating print quality problems
Solving print quality problems
Blank pages
245
Clipped images
Characters have jagged or uneven edges
Dark lines
Gray background
Light colored line, white line, or incorrectly colored line
Incorrect margins
247
Print irregularities
Paper curl
248
Has paper absorbed moisture due to high humidity?
Repeating defects
Check the darkness, brightness, and contrast settings
Skewed print
Print is too light
Solid color pages
Print is too dark
250
Toner rubs off
Toner fog or background shading appears on
Toner specks
251
FAQ about color printing
Solving color quality problems
Transparency print quality is poor
Uneven print density
What is manual color correction?
Printed page appears tinted. Can I adjust the color?
253
254
What are detailed Color Samples and how do I access them?
Manual Color menu
Object type Color conversion tables
Contacting Customer Support
Click Configuration Click Color Samples
255
256
Edition notice
257
Industry Canada notices
258
Radio interference notice
259
India emissions notice
260
261
262
South Africa telecommunications notice
263
Power consumption
264
Total energy usage
265
Limitation of liability
266
Index
FTP
267
268
269
270
271
272