Incorrect margins

Check the paper guides

Move the guides in the tray to the correct positions for the paper size loaded.

Check the Paper Size setting

Make sure the Paper Size setting matches the paper loaded in the tray.

Check the Page size setting

Before sending the job to print, specify the correct page size in Print Properties or the software program.

Light colored line, white line, or incorrectly colored line

These are possible solutions. Try one or more of the following:

Clean the printhead lenses

The printhead lenses may be dirty.

Is a toner cartridge defective?

Replace the toner cartridge.

Are the photoconductors defective?

Replace the photoconductor(s).

Note: The printer has four photoconductors: cyan, magenta, yellow, and black. The cyan, magenta, and yellow photoconductors must all be replaced at the same time. The black photoconductor can be replaced separately.

Is the transfer belt defective?

Replace the transfer belt.

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Lexmark X940E, X945E manual Incorrect margins, Light colored line, white line, or incorrectly colored line, 247