X940e, X945e
Users Guide
Page
Contents
Customizing copy settings
Copying
Canceling a copy job
Mailing
Faxing
Getting the printer ready to fax
Scanning to an FTP address
Scanning to an FTP address
Printing
Clearing jams
124
Understanding printer menus
Administrative support
Maintaining the printer
Troubleshooting
231
Solving copy problems 235
Index
Page
Safety information
Page
Basic functions of the scanner
Printer configurations
Learning about the printer
Basic models
Understanding the ADF and scanner glass
Using the ADF
Using the scanner glass
Scanner glass
Understanding the control panel
Control panel item Description
Understanding the home screen
Display item Description
Button Button name
Function
Using the touch-screen buttons
Button Button name Unlock Device
Sample screen one
Sample screen two
Button
Other touch-screen buttons
Button Button name Function
Features
Feature Feature name Description
Accessing the system board to install internal options
Installing options
Installing internal options
Available options
Installing a memory card
Installing a flash memory or firmware card
Installing an internal print server or port interface card
Reinstalling the system board
Attaching cables
USB port Ethernet port Scanner connector
Loading the 520-sheet trays
Setting the Paper Size and Paper Type
Loading paper and specialty media
Loading the 520-sheet trays
Page
Long-edge orientation Short-edge orientation
Using A5 or statement paper sizes
Touch Exit Config Menu
Touch Size Sensing
Loading the 867- and 1133-sheet trays
Using the multipurpose feeder
Page
Page
Set paper size to universal
Configuring Universal paper settings
Linking and unlinking trays
Linking trays
Click Paper Menu Click Custom Name
Changing a Custom Type x name
Assigning a custom paper type name
Click Custom Types
Paper guidelines
Paper characteristics
Paper and specialty media guide
Selecting paper
Using recycled paper
Unacceptable paper
Selecting preprinted forms and letterhead
Long-edge orientation
Using letterhead
Without finisher With finisher installed
Loading letterhead in the 1133-sheet tray
Using transparencies
Loading letterhead in the 867-sheet tray
Short-edge orientation
Using envelopes
Using labels
Storing paper
Using card stock
Supported paper sizes, types, and weights
Paper sizes supported by the printer
257 x 364 mm 10.1 x 14.3
Paper types and weights supported by the printer
Paper types and weights supported by the finisher
Supported finishing features
Finisher standard bin
Bin 1 finishing features
Horizonal transport unit
Bin
Size Bi fold Booklet fold Saddle staple
Bin 2 finishing features
Bin 2 booklet-maker
Size Bi fold Booklet fold Saddle staple Envelopes any size
Making copies
Copying using the ADF
Copying
Making a quick copy
Copying on specialty media
Copying using the scanner glass flatbed
Copying photos
Making transparencies
Copying from one size to another
Customizing copy settings
Making copies using paper from a selected tray
Example 1 Copying to mixed paper sizes
Copying a document that contains mixed paper sizes
Copying on both sides of the paper duplexing
Example 2 Copying to a single paper size
Adjusting copy quality
Reducing or enlarging copies
Copying multiple pages onto a single sheet
Collating copies
Placing separator sheets between copies
Collated Not collated
Touch Custom Job
Creating a custom job job build
Touch Paper Saver
Placing the date and time at the top of each
Job interrupt
Placing information on copies
Touch Date/Time Stamp
Canceling a copy job
Understanding the copy screens and options
Darkness
Copy to
Scale
Color
Create Booklet
Content
Paper Saver
Advanced Imaging
Question Tip
Improving copy quality
Advanced Duplex
Click Configuration Click E-mail/FTP Settings
Setting up the e-mail function
Setting up the address book
Mailing
Sending an e-mail using the keypad
Creating an e-mail shortcut using the Embedded Web Server
Creating an e-mail shortcut using the touch screen
Creating an e-mail shortcut
Mailing color documents
Sending an e-mail using a shortcut number
Sending an e-mail using the address book
Touch E-mail It
Creating an e-mail profile
Using profiles
Customizing e-mail settings
Mailing to a profile
Changing the output file type
Canceling an e-mail
Understanding e-mail options
Original Size
Orientation
Resolution
Content
Binding
Page
Choosing a fax connection
Faxing
Getting the printer ready to fax
Equipment Benefits
Using an RJ11 adapter
Country/region
Page
Country/region
Connecting directly to a telephone wall jack in Germany
Connecting to a telephone
Connecting to an answering machine
Connecting to a computer with a modem
Page
Click Configuration Click Set Date and Time
Setting the outgoing fax name and number
Setting the date and time
Turning daylight saving time on or off
Click Configuration Click Manage Destinations
Sending a fax using the control panel
Sending a fax using the computer
Sending a fax
Using fax destination shortcuts
Using shortcuts and the address book
Creating a fax destination shortcut using the touch screen
Click Fax Shortcut Setup
Changing the fax resolution
Customizing fax settings
Using the address book
Making a fax lighter or darker
Click Fax Settings Click Fax Job Log or Fax Call Log
Canceling an outgoing fax
Touch Advanced Options Touch Delayed Send
Sending a fax at a scheduled time
Understanding fax options
Holding and forwarding faxes
Click Configuration Click Fax Settings
Improving fax quality
Holding faxes
Click Analog Fax Setup Click Holding Faxes
Forwarding a fax
Scanning to an FTP address
Scanning to an FTP address using the keypad
Scanning to an FTP address
Scanning to an FTP address using a shortcut number
Scanning to an FTP address using the address book
Creating an FTP destination shortcut using the touch screen
Understanding FTP options
Improving FTP quality
Click Scan Profile Click Create Scan Profile
Scanning to a computer or USB flash memory device
Scanning to a computer
Understanding scan to computer options
Quick Setup
Scanning to a USB flash memory device
Format Type
Advanced Imaging
Default Content
Compression
Improving scan quality
Printing a document
Installing printer software
Printing
Printing confidential and other held jobs
Job type Description
Printing confidential and other held jobs from Windows
100
Touch Confidential Jobs
Printing from a USB flash memory device
101
102
Printing information pages
Printing a menu settings
Printing a network setup
Printing a directory list
Canceling a print job from the Windows taskbar
Canceling a print job
Canceling a print job from the control panel
Canceling a print job from the Windows desktop
105
Using Max Speed and Max Yield
Printing in black and white
Understanding jam numbers and locations
Clearing jams
Avoiding jams
106
107
Jam numbers Area name Instructions
Touch Continue
Paper jams
108
109
110
Paper jam
111
112
113
114
115
Covers, knobs, and handles located behind finisher Door G
287-288 paper jams
116
Cover, knob, or handle name
117
118
Staple jam
119
120
121
122
123
Menus list
Settings Network/Ports Help
Understanding printer menus
124
Menu item Description
Supplies menu
125
Paper Size/Type menu
Default Source menu
Paper menu
126
MP Feeder Type
127
MP Feeder Size
Manual Paper Size
Configure MP menu
128
129
Substitute Size menu
Paper Texture menu
Paper Loading menu
130
131
Custom Types menu
Custom Names menu
Menu item Definition
132
Universal Setup menu
Custom Bin Names menu
133
Bin Setup menu
Configure Bins
Output Bin
134
Reports menu
Reports menu
Print Directory
135
Print Fonts
136
Settings menu
General Settings menu
Display Language
137
138
Timeouts
139
140
Print Recovery
Factory Defaults
Copy Settings menu
141
142
General Fax Settings
Fax Settings menu
Fax Mode Analog Fax Setup menu
143
144
145
Fax Send Settings
Resolution
Dial Prefix
146
Fax Receive Settings
147
Fax Log Settings
148
Distinctive Rings
Speaker Settings
149
150
Fax Mode Fax Server menu
Fax Server Setup
Format
Mail Settings menu
151
Photo Jpeg Quality
152
Orientation
Mail images sent as
153
Jpeg Quality
Use Multi-Page Tiff
154
Mail Server Setup menu
Mail Server Setup
FTP Settings menu
155
156
157
FTP bit Depth
Scan to USB Settings
158
Base File Name
159
160
Scan bit Depth
161
Print Settings
Finishing menu
Multipage Print
162
Collation
Multipage Order
163
Quality menu
164
Color Samples
165
RGB Saturation
Manual Color
166
Color Adjust
Utilities menu
Format Disk
Setup menu
167
168
169
Print PS Error
PostScript menu
Font Priority
PCL Emul menu
170
171
Scale to Fit
172
Tray Renumber
Annotations
Font Size
Html menu
173
Scale
Image menu
174
Function Access
Authentication Mode
Auto Log out delay Scan to PC Port Range
Security menu
176
Confidential Print
Password Protect
177
178
Current Date and Time
179
Time Zone
Year
180
Network/Ports menu
TCP/IP menu
181
IPv6
IPv6 menu
182
183
184
Active NIC menu
Standard Network menu
Network Buffer
NPA Mode
185
Job Buffering
USB Buffer
Standard USB menu
186
NetWare menu
187
LexLink menu
Help menu
AppleTalk menu
188
189
190
List of status and error messages
Understanding printer messages
Delete/Delete all/Delete all confidential jobs
191
Enter PIN
192
Invalid Network Code
193
No recognized file types Power Saver
194
Receiving page n
195
Restoring Factory Defaults
196
Waiting
197
Short paper
198
Ppds font error
199
Parallel port x disabled
200
Remove defective hard disk
201
Replace color pc units
202
Checking the status of supplies
Maintaining the printer
Storing supplies
Checking the status of supplies from the control panel
Ordering toner cartridges
Conserving supplies
Ordering supplies
Ordering photoconductors
Replacing the waste toner box
Replacing supplies
Ordering a waste toner box
205
206
207
208
209
Cleaning the printhead lenses
210
211
212
213
Replacing a photoconductor
214
215
Photoconductor color Opening name
216
Replacing a toner cartridge
217
218
Cleaning the exterior of the printer
219
Moving the printer
Cleaning the scanner glass
Recycling Lexmark products
Before moving the printer
221
222
Setting the printer up in a new location
223
Shipping the printer
224
Adjusting Power Saver
Administrative support
Adjusting the brightness of the display
Disabling control panel menus
Encrypting the printer hard disk
Restoring the factory default settings
Touch Disk Encryption Touch Enable or Disable
226
227
Modifying confidential print settings
Locking the entire printer
Supporting SNMPv3
Using 802.1x authentication
Supporting IPSec
228
Click Create Password
Creating an administrative password
Using Secure mode
229
Click TCP/IP Port Access
230
Door a will not shut properly
Troubleshooting
Checking an unresponsive printer
231
232
Solving printing problems
Control panel display is blank or displays only diamonds
Make sure the printer is ready to print
233
Confidential and other held jobs do not print
Job takes longer than expected to print
Tray linking does not work
Job prints from the wrong tray or on the wrong paper
Incorrect characters print
Large jobs do not collate
Scanner unit does not close
Solving copy problems
Copier does not respond
Poor copy quality
Partial document or photo copies
236
Scan was not successful
Solving scanner problems
Checking an unresponsive scanner
Scanning takes too long or freezes the computer
Cannot scan from a computer
Solving fax problems
Partial document or photo scans
Caller ID is not shown
239
Received fax has poor print quality
Can send but not receive faxes
Can receive but not send faxes
240
Blocking junk faxes
Solving option problems
Reset the printer
241
Flash memory card
Drawers
Finisher
Hard disk with adapter
Solving paper feed problems
244
Touch Print Recovery
That jammed does not reprint after you clear the jam
Is the letter- or A4-size paper loaded in a 520-sheet tray?
Blank pages
Solving print quality problems
Isolating print quality problems
245
Dark lines
Characters have jagged or uneven edges
Clipped images
Gray background
247
Incorrect margins
Light colored line, white line, or incorrectly colored line
248
Paper curl
Print irregularities
Has paper absorbed moisture due to high humidity?
Skewed print
Check the darkness, brightness, and contrast settings
Repeating defects
Print is too light
250
Print is too dark
Solid color pages
Toner specks
Toner fog or background shading appears on
Toner rubs off
251
Transparency print quality is poor
Solving color quality problems
FAQ about color printing
Uneven print density
253
Printed page appears tinted. Can I adjust the color?
What is manual color correction?
Manual Color menu
What are detailed Color Samples and how do I access them?
254
Object type Color conversion tables
255
Click Configuration Click Color Samples
Contacting Customer Support
Edition notice
256
Industry Canada notices
257
Radio interference notice
258
India emissions notice
259
260
261
South Africa telecommunications notice
262
Power consumption
263
Total energy usage
264
Limitation of liability
265
Index
266
267
FTP
268
269
270
271
272