Paper jams, 112 | Lexmark X945E, X940E specification

242–244 paper jams

1Open Door D.

2Pull the paper down and away from the printer.

Note: Make sure all paper fragments are removed.

3Close Door D.

112

Image 112

Lexmark X945E, X940E manual Paper jams, 112

Contents

X940e, X945e Users GuidePage Contents Customizing copy settings Copying Canceling a copy job Mailing Faxing Getting the printer ready to fax Scanning to an FTP address Scanning to an FTP address Printing Clearing jams 124 Understanding printer menus Administrative support Maintaining the printer Troubleshooting 231 Solving copy problems 235 Index Page Safety information Page Printer configurations Learning about the printerBasic functions of the scanner Basic models Using the ADF Using the scanner glassUnderstanding the ADF and scanner glass Scanner glass Understanding the control panel Control panel item Description Understanding the home screen Display item Description Button Button name Function Using the touch-screen buttons Button Button name Unlock Device Sample screen one Sample screen two Button Other touch-screen buttons Button Button name Function Features Feature Feature name Description Installing options Installing internal optionsAccessing the system board to install internal options Available options Installing a memory card Installing a flash memory or firmware card Installing an internal print server or port interface card Reinstalling the system board Attaching cables USB port Ethernet port Scanner connector Setting the Paper Size and Paper Type Loading paper and specialty mediaLoading the 520-sheet trays Loading the 520-sheet traysPage Using A5 or statement paper sizes Touch Exit Config MenuLong-edge orientation Short-edge orientation Touch Size Sensing Loading the 867- and 1133-sheet trays Using the multipurpose feeder Page Page Configuring Universal paper settings Linking and unlinking traysSet paper size to universal Linking trays Changing a Custom Type x name Assigning a custom paper type nameClick Paper Menu Click Custom Name Click Custom Types Paper and specialty media guide Paper characteristicsPaper guidelines Using recycled paper Unacceptable paperSelecting paper Selecting preprinted forms and letterhead Without finisher With finisher installed Using letterheadLong-edge orientation Using transparencies Loading letterhead in the 867-sheet trayLoading letterhead in the 1133-sheet tray Short-edge orientation Using envelopes Using labels Supported paper sizes, types, and weights Using card stockStoring paper Paper sizes supported by the printer 257 x 364 mm 10.1 x 14.3 Paper types and weights supported by the printer Paper types and weights supported by the finisher Supported finishing features Bin 1 finishing features Horizonal transport unitFinisher standard bin Bin Bin 2 booklet-maker Bin 2 finishing featuresSize Bi fold Booklet fold Saddle staple Size Bi fold Booklet fold Saddle staple Envelopes any size Copying using the ADF CopyingMaking copies Making a quick copy Copying using the scanner glass flatbed Copying photosCopying on specialty media Making transparencies Making copies using paper from a selected tray Customizing copy settingsCopying from one size to another Copying a document that contains mixed paper sizes Copying on both sides of the paper duplexingExample 1 Copying to mixed paper sizes Example 2 Copying to a single paper size Adjusting copy quality Reducing or enlarging copies Collating copies Placing separator sheets between copiesCopying multiple pages onto a single sheet Collated Not collated Touch Paper Saver Creating a custom job job buildTouch Custom Job Job interrupt Placing information on copiesPlacing the date and time at the top of each Touch Date/Time Stamp Canceling a copy job Understanding the copy screens and options Copy to ScaleDarkness Color Content Paper SaverCreate Booklet Advanced Imaging Advanced Duplex Improving copy qualityQuestion Tip Setting up the e-mail function Setting up the address bookClick Configuration Click E-mail/FTP Settings Mailing Creating an e-mail shortcut using the Embedded Web Server Creating an e-mail shortcut using the touch screenSending an e-mail using the keypad Creating an e-mail shortcut Sending an e-mail using a shortcut number Sending an e-mail using the address bookMailing color documents Touch E-mail It Using profiles Customizing e-mail settingsCreating an e-mail profile Mailing to a profile Canceling an e-mail Understanding e-mail optionsChanging the output file type Original Size Resolution ContentOrientation BindingPage Faxing Getting the printer ready to faxChoosing a fax connection Equipment Benefits Using an RJ11 adapter Country/regionPage Country/region Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Page Setting the outgoing fax name and number Setting the date and timeClick Configuration Click Set Date and Time Turning daylight saving time on or off Sending a fax using the control panel Sending a fax using the computerClick Configuration Click Manage Destinations Sending a fax Using shortcuts and the address book Creating a fax destination shortcut using the touch screenUsing fax destination shortcuts Click Fax Shortcut Setup Customizing fax settings Using the address bookChanging the fax resolution Making a fax lighter or darker Canceling an outgoing fax Touch Advanced Options Touch Delayed SendClick Fax Settings Click Fax Job Log or Fax Call Log Sending a fax at a scheduled time Understanding fax options Click Configuration Click Fax Settings Improving fax qualityHolding and forwarding faxes Holding faxes Click Analog Fax Setup Click Holding Faxes Forwarding a fax Scanning to an FTP address Scanning to an FTP address using the keypadScanning to an FTP address Scanning to an FTP address using a shortcut number Scanning to an FTP address using the address book Creating an FTP destination shortcut using the touch screen Understanding FTP options Improving FTP quality Scanning to a computer Scanning to a computer or USB flash memory deviceClick Scan Profile Click Create Scan Profile Quick Setup Scanning to a USB flash memory deviceUnderstanding scan to computer options Format Type Compression Default ContentAdvanced Imaging Improving scan quality Installing printer software PrintingPrinting a document Printing confidential and other held jobs Printing confidential and other held jobs from Windows 100Job type Description Touch Confidential Jobs Printing from a USB flash memory device 101 102 Printing a menu settings Printing a network setupPrinting information pages Printing a directory list Canceling a print job Canceling a print job from the control panelCanceling a print job from the Windows taskbar Canceling a print job from the Windows desktop Printing in black and white Using Max Speed and Max Yield105 Clearing jams Avoiding jamsUnderstanding jam numbers and locations 106 107 Jam numbers Area name Instructions 108 Paper jamsTouch Continue 109 110 Paper jam 111 112 113 114 115 287-288 paper jams 116Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name 117 118 Staple jam 119 120 121 122 123 Settings Network/Ports Help Understanding printer menusMenus list 124 125 Supplies menuMenu item Description Default Source menu Paper menuPaper Size/Type menu 126 127 MP Feeder SizeMP Feeder Type Manual Paper Size Configure MP menu 128 Paper Texture menu Substitute Size menu129 Paper Loading menu 130 Custom Types menu Custom Names menu131 Menu item Definition Custom Bin Names menu Universal Setup menu132 Bin Setup menu Configure Bins133 Output Bin Reports menu Reports menu134 Print Fonts 135Print Directory Settings menu General Settings menu136 Display Language 137 138 Timeouts 139 Factory Defaults Print Recovery140 Copy Settings menu 141 142 Fax Settings menu Fax Mode Analog Fax Setup menuGeneral Fax Settings 143 144 Fax Send Settings Resolution145 Dial Prefix 146 Fax Receive Settings 147 Fax Log Settings 148 149 Speaker SettingsDistinctive Rings Fax Server Setup Fax Mode Fax Server menu150 151 Mail Settings menuFormat Orientation 152Photo Jpeg Quality 153 Jpeg QualityMail images sent as Use Multi-Page Tiff Mail Server Setup Mail Server Setup menu154 FTP Settings menu 155 156 157 Scan to USB Settings 158FTP bit Depth Base File Name 159 160 Scan bit Depth Finishing menu Print Settings161 162 CollationMultipage Print Multipage Order 163 Quality menu 164 165 RGB SaturationColor Samples Manual Color Color Adjust Utilities menu166 Format Disk Setup menu 167 168 Print PS Error PostScript menu169 Font Priority PCL Emul menu 170 171 172 Tray RenumberScale to Fit Annotations Html menu 173Font Size Scale Image menu 174 Authentication Mode Auto Log out delay Scan to PC Port RangeFunction Access Security menu 176 177 Password ProtectConfidential Print 178 179 Time ZoneCurrent Date and Time Year TCP/IP menu Network/Ports menu180 181 182 IPv6 menuIPv6 183 Standard Network menu Active NIC menu184 NPA Mode 185Network Buffer Job Buffering 186 Standard USB menuUSB Buffer NetWare menu 187 Help menu AppleTalk menuLexLink menu 188 189 Understanding printer messages List of status and error messages190 Delete/Delete all/Delete all confidential jobs 191 Enter PIN 192 Invalid Network Code 193 No recognized file types Power Saver 194 Receiving page n 195 Restoring Factory Defaults 196 Waiting 197 Short paper 198 Ppds font error 199 Parallel port x disabled 200 Remove defective hard disk 201 Replace color pc units 202 Maintaining the printer Storing suppliesChecking the status of supplies Checking the status of supplies from the control panel Conserving supplies Ordering suppliesOrdering toner cartridges Ordering photoconductors Replacing supplies Ordering a waste toner boxReplacing the waste toner box 205 206 207 208 209 Cleaning the printhead lenses 210 211 212 213 Replacing a photoconductor 214 215 Photoconductor color Opening name 216 Replacing a toner cartridge 217 218 Cleaning the exterior of the printer 219 Cleaning the scanner glass Recycling Lexmark productsMoving the printer Before moving the printer 221 222 Setting the printer up in a new location 223 Shipping the printer 224 Administrative support Adjusting the brightness of the displayAdjusting Power Saver Disabling control panel menus Restoring the factory default settings Touch Disk Encryption Touch Enable or DisableEncrypting the printer hard disk 226 Locking the entire printer Modifying confidential print settings227 Using 802.1x authentication Supporting IPSecSupporting SNMPv3 228 Creating an administrative password Using Secure modeClick Create Password 229 Click TCP/IP Port Access 230 Troubleshooting Checking an unresponsive printerDoor a will not shut properly 231 Solving printing problems Control panel display is blank or displays only diamonds232 Make sure the printer is ready to print Job takes longer than expected to print Confidential and other held jobs do not print233 Job prints from the wrong tray or on the wrong paper Incorrect characters printTray linking does not work Large jobs do not collate Solving copy problems Copier does not respondScanner unit does not close Poor copy quality Partial document or photo copies 236 Solving scanner problems Checking an unresponsive scannerScan was not successful Scanning takes too long or freezes the computer Solving fax problems Partial document or photo scansCannot scan from a computer Caller ID is not shown 239 Can send but not receive faxes Can receive but not send faxesReceived fax has poor print quality 240 Solving option problems Reset the printerBlocking junk faxes 241 Drawers FinisherFlash memory card Hard disk with adapter Solving paper feed problems Touch Print Recovery That jammed does not reprint after you clear the jam244 Is the letter- or A4-size paper loaded in a 520-sheet tray? Solving print quality problems Isolating print quality problemsBlank pages 245 Characters have jagged or uneven edges Clipped imagesDark lines Gray background Light colored line, white line, or incorrectly colored line Incorrect margins247 Paper curl Print irregularities248 Has paper absorbed moisture due to high humidity? Check the darkness, brightness, and contrast settings Repeating defectsSkewed print Print is too light Solid color pages Print is too dark250 Toner fog or background shading appears on Toner rubs offToner specks 251 Solving color quality problems FAQ about color printingTransparency print quality is poor Uneven print density What is manual color correction? Printed page appears tinted. Can I adjust the color?253 What are detailed Color Samples and how do I access them? 254Manual Color menu Object type Color conversion tables Contacting Customer Support Click Configuration Click Color Samples255 Edition notice 256 Industry Canada notices 257 Radio interference notice 258 India emissions notice 259 260 261 South Africa telecommunications notice 262 Power consumption 263 Total energy usage 264 Limitation of liability 265 Index 266 267 FTP 268 269 270 271 272