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Lexmark X945E, X940E manual Paper jams, 112

Models: X945E X940E

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242–244 paper jams

1Open Door D.

2Pull the paper down and away from the printer.

Note: Make sure all paper fragments are removed.

3Close Door D.

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Lexmark X945E, X940E manual Paper jams, 112

Contents

X940e, X945e Users GuidePage Contents Customizing copy settings CopyingCanceling a copy job MailingFaxing Getting the printer ready to faxScanning to an FTP address Scanning to an FTP addressPrinting Clearing jams124 Understanding printer menusAdministrative support Maintaining the printerTroubleshooting 231Solving copy problems 235 Index Page Safety information Page Printer configurations Learning about the printerBasic functions of the scanner Basic modelsUsing the ADF Using the scanner glassUnderstanding the ADF and scanner glass Scanner glassUnderstanding the control panel Control panel item DescriptionUnderstanding the home screen Display item DescriptionButton Button name FunctionUsing the touch-screen buttons Button Button name Unlock DeviceSample screen one Sample screen two ButtonOther touch-screen buttons Button Button name FunctionFeatures Feature Feature name DescriptionInstalling options Installing internal optionsAccessing the system board to install internal options Available optionsInstalling a memory card Installing a flash memory or firmware card Installing an internal print server or port interface card Reinstalling the system board Attaching cables USB port Ethernet port Scanner connector Setting the Paper Size and Paper Type Loading paper and specialty mediaLoading the 520-sheet trays Loading the 520-sheet traysPage Using A5 or statement paper sizes Touch Exit Config MenuLong-edge orientation Short-edge orientation Touch Size SensingLoading the 867- and 1133-sheet trays Using the multipurpose feeder Page Page Configuring Universal paper settings Linking and unlinking traysSet paper size to universal Linking traysChanging a Custom Type x name Assigning a custom paper type nameClick Paper Menu Click Custom Name Click Custom TypesPaper and specialty media guide Paper characteristicsPaper guidelines Using recycled paper Unacceptable paperSelecting paper Selecting preprinted forms and letterheadWithout finisher With finisher installed Using letterheadLong-edge orientation Using transparencies Loading letterhead in the 867-sheet trayLoading letterhead in the 1133-sheet tray Short-edge orientationUsing envelopes Using labelsSupported paper sizes, types, and weights Using card stockStoring paper Paper sizes supported by the printer 257 x 364 mm 10.1 x 14.3Paper types and weights supported by the printer Paper types and weights supported by the finisherSupported finishing features Bin 1 finishing features Horizonal transport unitFinisher standard bin BinBin 2 booklet-maker Bin 2 finishing featuresSize Bi fold Booklet fold Saddle staple Size Bi fold Booklet fold Saddle staple Envelopes any size Copying using the ADF CopyingMaking copies Making a quick copyCopying using the scanner glass flatbed Copying photosCopying on specialty media Making transparenciesMaking copies using paper from a selected tray Customizing copy settingsCopying from one size to another Copying a document that contains mixed paper sizes Copying on both sides of the paper duplexingExample 1 Copying to mixed paper sizes Example 2 Copying to a single paper sizeAdjusting copy quality Reducing or enlarging copiesCollating copies Placing separator sheets between copiesCopying multiple pages onto a single sheet Collated Not collatedTouch Paper Saver Creating a custom job job buildTouch Custom Job Job interrupt Placing information on copiesPlacing the date and time at the top of each Touch Date/Time StampCanceling a copy job Understanding the copy screens and optionsCopy to ScaleDarkness ColorContent Paper SaverCreate Booklet Advanced ImagingAdvanced Duplex Improving copy qualityQuestion Tip Setting up the e-mail function Setting up the address bookClick Configuration Click E-mail/FTP Settings MailingCreating an e-mail shortcut using the Embedded Web Server Creating an e-mail shortcut using the touch screenSending an e-mail using the keypad Creating an e-mail shortcutSending an e-mail using a shortcut number Sending an e-mail using the address bookMailing color documents Touch E-mail ItUsing profiles Customizing e-mail settingsCreating an e-mail profile Mailing to a profileCanceling an e-mail Understanding e-mail optionsChanging the output file type Original SizeResolution ContentOrientation BindingPage Faxing Getting the printer ready to faxChoosing a fax connection Equipment BenefitsUsing an RJ11 adapter Country/regionPage Country/region Connecting directly to a telephone wall jack in Germany Connecting to a telephone Connecting to an answering machine Connecting to a computer with a modem Page Setting the outgoing fax name and number Setting the date and timeClick Configuration Click Set Date and Time Turning daylight saving time on or offSending a fax using the control panel Sending a fax using the computerClick Configuration Click Manage Destinations Sending a faxUsing shortcuts and the address book Creating a fax destination shortcut using the touch screenUsing fax destination shortcuts Click Fax Shortcut SetupCustomizing fax settings Using the address bookChanging the fax resolution Making a fax lighter or darkerCanceling an outgoing fax Touch Advanced Options Touch Delayed SendClick Fax Settings Click Fax Job Log or Fax Call Log Sending a fax at a scheduled timeUnderstanding fax options Click Configuration Click Fax Settings Improving fax qualityHolding and forwarding faxes Holding faxesClick Analog Fax Setup Click Holding Faxes Forwarding a faxScanning to an FTP address Scanning to an FTP address using the keypadScanning to an FTP address Scanning to an FTP address using a shortcut number Scanning to an FTP address using the address bookCreating an FTP destination shortcut using the touch screen Understanding FTP optionsImproving FTP quality Scanning to a computer Scanning to a computer or USB flash memory deviceClick Scan Profile Click Create Scan Profile Quick Setup Scanning to a USB flash memory deviceUnderstanding scan to computer options Format TypeCompression Default ContentAdvanced Imaging Improving scan quality Installing printer software PrintingPrinting a document Printing confidential and other held jobsPrinting confidential and other held jobs from Windows 100Job type Description Touch Confidential JobsPrinting from a USB flash memory device 101102 Printing a menu settings Printing a network setupPrinting information pages Printing a directory listCanceling a print job Canceling a print job from the control panelCanceling a print job from the Windows taskbar Canceling a print job from the Windows desktopPrinting in black and white Using Max Speed and Max Yield105 Clearing jams Avoiding jamsUnderstanding jam numbers and locations 106107 Jam numbers Area name Instructions108 Paper jamsTouch Continue 109 110 Paper jam 111112 113 114 115 287-288 paper jams 116Covers, knobs, and handles located behind finisher Door G Cover, knob, or handle name117 118 Staple jam 119120 121 122 123 Settings Network/Ports Help Understanding printer menusMenus list 124125 Supplies menuMenu item Description Default Source menu Paper menuPaper Size/Type menu 126127 MP Feeder SizeMP Feeder Type Manual Paper SizeConfigure MP menu 128Paper Texture menu Substitute Size menu129 Paper Loading menu 130Custom Types menu Custom Names menu131 Menu item DefinitionCustom Bin Names menu Universal Setup menu132 Bin Setup menu Configure Bins133 Output BinReports menu Reports menu134 Print Fonts 135Print Directory Settings menu General Settings menu136 Display Language137 138 Timeouts 139Factory Defaults Print Recovery140 Copy Settings menu 141142 Fax Settings menu Fax Mode Analog Fax Setup menuGeneral Fax Settings 143144 Fax Send Settings Resolution145 Dial Prefix146 Fax Receive Settings 147Fax Log Settings 148149 Speaker SettingsDistinctive Rings Fax Server Setup Fax Mode Fax Server menu150 151 Mail Settings menuFormat Orientation 152Photo Jpeg Quality 153 Jpeg QualityMail images sent as Use Multi-Page TiffMail Server Setup Mail Server Setup menu154 FTP Settings menu 155156 157 Scan to USB Settings 158FTP bit Depth Base File Name159 160 Scan bit DepthFinishing menu Print Settings161 162 CollationMultipage Print Multipage Order163 Quality menu 164165 RGB SaturationColor Samples Manual ColorColor Adjust Utilities menu166 Format DiskSetup menu 167168 Print PS Error PostScript menu169 Font PriorityPCL Emul menu 170171 172 Tray RenumberScale to Fit AnnotationsHtml menu 173Font Size ScaleImage menu 174Authentication Mode Auto Log out delay Scan to PC Port RangeFunction Access Security menu176 177 Password ProtectConfidential Print 178 179 Time ZoneCurrent Date and Time YearTCP/IP menu Network/Ports menu180 181 182 IPv6 menuIPv6 183 Standard Network menu Active NIC menu184 NPA Mode 185Network Buffer Job Buffering186 Standard USB menuUSB Buffer NetWare menu 187Help menu AppleTalk menuLexLink menu 188189 Understanding printer messages List of status and error messages190 Delete/Delete all/Delete all confidential jobs 191Enter PIN 192Invalid Network Code 193No recognized file types Power Saver 194Receiving page n 195Restoring Factory Defaults 196Waiting 197Short paper 198Ppds font error 199Parallel port x disabled 200Remove defective hard disk 201Replace color pc units 202Maintaining the printer Storing suppliesChecking the status of supplies Checking the status of supplies from the control panelConserving supplies Ordering suppliesOrdering toner cartridges Ordering photoconductorsReplacing supplies Ordering a waste toner boxReplacing the waste toner box 205206 207 208 209 Cleaning the printhead lenses 210211 212 213 Replacing a photoconductor 214215 Photoconductor color Opening name216 Replacing a toner cartridge 217218 Cleaning the exterior of the printer 219Cleaning the scanner glass Recycling Lexmark productsMoving the printer Before moving the printer221 222 Setting the printer up in a new location 223Shipping the printer 224Administrative support Adjusting the brightness of the displayAdjusting Power Saver Disabling control panel menusRestoring the factory default settings Touch Disk Encryption Touch Enable or DisableEncrypting the printer hard disk 226Locking the entire printer Modifying confidential print settings227 Using 802.1x authentication Supporting IPSecSupporting SNMPv3 228Creating an administrative password Using Secure modeClick Create Password 229Click TCP/IP Port Access 230Troubleshooting Checking an unresponsive printerDoor a will not shut properly 231Solving printing problems Control panel display is blank or displays only diamonds232 Make sure the printer is ready to printJob takes longer than expected to print Confidential and other held jobs do not print233 Job prints from the wrong tray or on the wrong paper Incorrect characters printTray linking does not work Large jobs do not collateSolving copy problems Copier does not respondScanner unit does not close Poor copy qualityPartial document or photo copies 236Solving scanner problems Checking an unresponsive scannerScan was not successful Scanning takes too long or freezes the computerSolving fax problems Partial document or photo scansCannot scan from a computer Caller ID is not shown239 Can send but not receive faxes Can receive but not send faxesReceived fax has poor print quality 240Solving option problems Reset the printerBlocking junk faxes 241Drawers FinisherFlash memory card Hard disk with adapterSolving paper feed problems Touch Print Recovery That jammed does not reprint after you clear the jam244 Is the letter- or A4-size paper loaded in a 520-sheet tray?Solving print quality problems Isolating print quality problemsBlank pages 245Characters have jagged or uneven edges Clipped imagesDark lines Gray backgroundLight colored line, white line, or incorrectly colored line Incorrect margins247 Paper curl Print irregularities248 Has paper absorbed moisture due to high humidity?Check the darkness, brightness, and contrast settings Repeating defectsSkewed print Print is too lightSolid color pages Print is too dark250 Toner fog or background shading appears on Toner rubs offToner specks 251Solving color quality problems FAQ about color printingTransparency print quality is poor Uneven print densityWhat is manual color correction? Printed page appears tinted. Can I adjust the color?253 What are detailed Color Samples and how do I access them? 254Manual Color menu Object type Color conversion tablesContacting Customer Support Click Configuration Click Color Samples255 Edition notice 256Industry Canada notices 257Radio interference notice 258India emissions notice 259260 261 South Africa telecommunications notice 262Power consumption 263Total energy usage 264Limitation of liability 265Index 266267 FTP268 269 270 271 272