IP Telephony System
Table 4: Auto-Attendant XML Instructions Set
Instruction |
| Description | Syntax and Example(s) |
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match |
| Upon a match between the user’s input and the dial plan, the | <match > |
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| <case input= “x”/> | |
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| the corresponding audio and/or action instructions. If the | |
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| cannot find a match in any of the <case> statements, it will perform the | |
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| <default> case. | </case> |
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| <case input= “#”/> |
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| |
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| |
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| </case> |
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| <default> |
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| |
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| |
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| </default> |
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| </match> |
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| goto | The | <goto link= “daytime”> |
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| <form>. All <form>s are identified by the attribute “id”. The value in the |
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| id attribute must be unique; otherwise, the | “daytime” is the id of a <form> entry. |
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| last valid <form> as the | Example: <form id=”daytime” type=”menu”> |
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|
Action | xfer | The | <xfer name= “Technical Support” target= “5000”/> |
Instructions |
| target, and then it will end processing “target = $input” is equivalent to |
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| the input value already passed by the dialplan. There is no significance to |
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| the name attribute. |
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| exit | When this action is reached, the | <exit> |
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| will be ended. |
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audio |
| The | <audio src= “prompt1” bargein= “T”/> |
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| This attribute must be prompt<n>, with <n> being a number in the |
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| range |
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| caller to interrupt the current prompt by pressing digits if the bargein |
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| attribute is set to “T”. The |
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| caller if the bargein attribute is set to “F” (the default value). |
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Appendix C: Dial Plan and | 93 |
Configuring the |
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