IP Telephony System

What Kind of Router Should I Use?

For your network, get the highest-performance router possible. For best results, use a QoS (Quality of Service) router, so it can assign top priority to voice traffic.

What Kind of Switch Should I Use?

Again, performance is key. For best results, use a switch that offers QoS (Quality of Service) and full wire-speed switching. QoS enables the switch to give top priority to voice traffic, while full wire-speed switching lets it forward packets as fast as your network can deliver them. The next best choice is a switch featuring QoS (Quality of Service).

What if I Keep My Traditional Phone Service?

Traditional phone service, also known as Plain Old Telephone Service (POTS), runs on a network called the Public Switched Telephone Network (PSTN). If you decide to keep traditional phone service, then connect the Analog Telephone Adapter (model number: SPA3000) to the switch. (For more information, refer to the SPA3000 documentation.)

Which Call Management Features Does the IP Telephony System Offer?

Beyond basic call routing, the System offers several powerful and sophisticated features:

Auto-Attendant. An automated system guides each caller to the appropriate contact.

Music-on-Hold. You can combine the auto-attendant feature with the music- or information-on-hold feature, so the caller has a richer experience with your call system.

Call Hunt. You can designate which Internet phones receive outside calls. You can even have calls ring multiple phones, either simultaneously or one at a time.

Paging. When you want to page all of the Internet phones, you can use the System.

Dial Plans. When you have more than one dial plan, you can route outgoing calls to take advantage of the best rates available for the different types of calls.

After setup of the System, you will have dynamic and feature-rich Internet voice communications for your business or home.

Chapter 2: Applications for the IP Telephony System

Which Call Management Features Does the IP Telephony System Offer?

NOTE: If your ITSP configured the System for you, then these features may already be set up. Check with your ITSP for more information.

(To set up these features yourself, refer to “Chapter 6: Using the Web-based Utility.”)

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Linksys SPA9000 manual What Kind of Router Should I Use?, What Kind of Switch Should I Use?