Linksys SPA9000 Additional Auto-Attendant Configuration Parameters, Parameter Description Type

IP Telephony System

Additional Parameters for Customization

Additional parameters are available on the Voice - SIP screen of the Web-based Utility and described in the following table:

Table 5: Additional Auto-Attendant Configuration Parameters

Parameter	Description	Type
AA Dial Plan 1/2	This describes the dial plan rule that the auto-attendant will use in a particular <form>.	Str256
AA Script 1/2/3	There are three parameters for storing auto-attendant scripts. One option is to use these as different	Str1024
	treatments for daytime hours, nighttime hours, and weekends/holidays.
Daytime AA	Each parameters controls whether the corresponding auto-attendant service will be enabled or	Bool
Nighttime AA	disabled. This parameter can also be manually controlled through the Interactive Voice Response
Weekend/Holiday AA	Menu (code: 79228). Refer to “Chapter 5: Using the Interactive Voice Response Menu.”
Daytime AA Script	This parameter specifies which script will be used for a particular auto-attendant treatment. The	Choice
Nighttime AA Script	choices are 1 for the AA script 1 setting, 2 for the AA script 2 setting, and 3 for the AA script 3 setting.
Weekend/Holiday AA Script
DayTime Answer Delay	Each auto-attendant service has a corresponding delay setting, which is the number of seconds you	Number
NightTime Answer Delay	want the auto-attendant to wait before answering. By default, the DayTime Answer Delay setting is
Weekend/Holiday Delay	12 seconds (the operator is given 12 seconds to answer the phone). The NightTime and Weekend/
	Holiday Answer Delay settings are set to 0 (the auto-attendant will answer immediately).
Weekends/Holidays	This parameter defines the dates of weekends and holidays.	Str512
	Format:
	[wk=n1[,ni];][hd=mm/dd/yyyymm/dd/yyyy-mm/dd/yyyy[, mm/dd/yyyymm/dd/yyyy-mm/dd/yyyy];]
	The abbreviation wk stands for weekend. The value can be any number, 1 to 7, to represent Monday to
	Sunday. Up to four weekend days can be defined.
	The abbreviation hd stands for holiday. You do not have to include the year (yyyy) if you want the same
	date to apply every year.
	Example:
	wk=6,7;hd=1/1,7/4
	In this example, the weekend includes Saturday (6) and Sunday (7), and the holidays are January 1st
	and July 4th every year.
Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users		94
Configuring the Auto-Attendant

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