IP Telephony System

The following table lists the parameters for this example.

Table 6: Configuration Parameters for the Example

Parameter

Value

 

 

(Line 1) Contact List

501,503,502,hunt=re;4;1,cfwd=aa

 

 

AA Dial Plan 1

(<0:501>1<2:200><3:300>5xx8001)

 

 

AA Dial Plan 2

(<1:501>*<2:502><3:503>5xx)

 

 

AA script 1

See form id= “dt” below

 

 

AA script 2

See form id= “nt” below

 

 

DayTime AA

yes

 

 

DayTime AA Script

1

 

 

NightTime AA

yes

 

 

NightTime AA Script

2

 

 

Prompt 1-4

See the defaults in Table 3: Default Auto-Attendant Prompts.

 

 

Prompt 5

“Welcome to All Seasons Travel.”

 

 

Prompt 6

“Thank you for calling All Seasons Travel. Presently we are closed.”

 

 

Prompt 7

“We are open Monday through Friday 9 AM to 5:30 PM, Saturdays from 9 AM to

 

noon, and we are closed on Sundays. Our address is 101 Main Street, Anytown,

 

Anystate, USA.”

 

 

Prompt 8

“If you know your party’s three-digit extension, you may enter it now.”

 

 

Prompt 9

“To reach our receptionist, press 0 at any time. For our company location, press

 

1. For sales, press 2. For travel support, press 3. Otherwise, please stay on the

 

line for our receptionist.”

 

 

Prompt 10

“Welcome to the All Seasons Travel support line. If this is regarding our Holiday

 

Getaway Special, please press 1; otherwise, please stay on the line for one of

 

our travel associates.”

 

 

Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users

96

Configuring the Auto-Attendant

 

VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560

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Linksys SPA9000 manual Configuration Parameters for the Example, Parameter Value