Appendix K Contact Information, Linksys | Linksys SPA9000 specs

IP Telephony System

Appendix K: Contact Information

Internet Telephony Service Provider (ITSP)

For support, contact your ITSP.

Linksys

Visit us online for information on the latest products and updates

to your existing products at:http://www.linksys.com or www.linksys.com/support

Appendix K: Contact Information	121
Internet Telephony Service Provider (ITSP)

VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560

Image 128

Linksys SPA9000 manual Appendix K Contact Information, Internet Telephony Service Provider Itsp, Linksys

Contents

IP Telephony How to Use this Guide Copyright and Trademarks Table of Contents Appendix a Troubleshooting Appendix B Configuring the Nighttime Auto-AttendantAppendix D New Music for the Music-on-Hold Feature Ethernet Adapter 102 List of Figures A Scenario for the IP Telephony System 17 Voice SIP Screen RTP Parameters Screen Proxy and Registration Screen NAT SettingsScreen Dial Plan Introduction Welcome What’s in this Guide? IP Telephony System Typical Scenario Applications for the IP Telephony SystemWhat Does the IP Telephony System Do? What Kind of Router Should I Use? What Kind of Switch Should I Use?What if I Keep My Traditional Phone Service? Getting to Know the IP Telephony System Phone 1/2 Front Panel Getting Started Overview Before You Begin Internal Calls Instructions for Installing the IP Telephony SystemConnect and Configure the System Voice SIP Screen PBX Parameters Connect the Internet Phones External Calls Voice Line 1 Screen Configuring the Auto-Attendant Receiving and Handling External Phone Calls Overview Using the Interactive Voice Response MenuAccessing the Interactive Voice Response Menu Interactive Voice Response Menu Not press any other keys until you Check Primary DNS 160 Set Primary DNS 161 Enter the IP address Auto-Attendant Options Entering a Password Configuring the Settings for Your Internet Phone Service Auto-Attendant Messages Configuring the Auto-Attendant MessagesPrompt ID Default Audio Message To Record To ReviewTo Delete To Exit Voice Using the Web-based UtilityRouter Registration How to Access the Web-based UtilityPBX Status Screen Parking Lot Line 1 Calls Router Tab Router Status ScreenProduct Information System Status Packet a unit of data sent over a network Router WAN Setup Screen Internet Connection SettingsStatic IP Settings Pppoe Settings MAC Clone Settings QOS SettingsVlan Virtual Local Area Network Settings Remote Management Static Dhcp Lease Settings Router LAN Setup ScreenLAN Network Settings Port Forwarding Settings DMZ SettingsRouter Application Screen System Reserved Ports Range FXS 1/2 Status Voice TabVoice Info Screen 10 Voice Info Screen FXS Status Line 1/2/3/4 Status Auto Attendant Prompt Status Voice System Screen System ConfigurationMiscellaneous Settings Voice SIP Screen SIP Parameters SIP Timer Values sec SDP Payload Types Response Status Code HandlingRTP Parameters NAT Support Parameters 19 Voice SIP Screen NAT Support Parameters PBX Parameters 20 Voice SIP Screen PBX Parameters IP Telephony System IP Telephony System Auto Attendant Parameters 21 Voice SIP Screen Auto Attendant Parameters Hd for holiday, which does not have to include the year PBX Phone Parameters 22 Voice SIP Screen PBX Phone Parameters Configuration Profile Voice Provisioning Screen Firmware Upgrade 24 Voice Provisioning Screen Firmware Upgrade General Purpose Parameters 25 Voice Provisioning Screen General Purpose Parameters Voice Regional Screen Call Progress Tones Distinctive Ring Patterns 27 Voice Regional Screen Distinctive Ring Patterns Distinctive Call Waiting Tone Patterns Distinctive Ring/CWT Pattern Names Control Timer Values sec Ring and Call Waiting Tone Spec Vertical Service Activation Codes 32 Voice Regional Screen Vertical Service Activation Codes IP Telephony System IP Telephony System Vertical Service Announcement Codes Outbound Call Codec Selection Codes Miscellaneous 35 Voice Regional Screen Miscellaneous IP Telephony System IP Telephony System Voice FXS 1/2 Screen Network SettingsSIP Settings Subscriber Information 38 Voice FXS 1 Screen Subscriber Information Streaming Audio Server SAS Call Feature SettingsDial Plan Audio Configuration Is yes IP Telephony System FXS Port Polarity Configuration 43 Voice FXS 1 Screen FXS Port Polarity Configuration 44 Voice Line 1 Screen Network Settings Voice Line 1/2/3/4 Screen 46 Voice Line 1 Screen Subscriber Information Hunt=algointervalmax NAT Settings Proxy and Registration IP Telephony System Appendix a Troubleshooting Common Problems and Solutions Enter http//Internet IP address of the System For Windows 98 and Millennium Need to set a static IP address on a PC For Windows For Windows XP For Windows 98 and Millennium IP Telephony System Am not able to access the System’s Web-based Utility Setup TCP Enable Application Starting Protocol IP Address Ending Ports For Microsoft Internet Explorer 5.0 or higher For Netscape 4.7 or higher Frequently Asked Questions How do I make a phone call? How can I block corrupted FTP downloads? Is the System cross-platform compatible? Description of the Auto-Attendant Appendix B Configuring the Nighttime Auto-AttendantInstructions for Setting Up the Nighttime Auto-Attendant Recording a New Prompt Figure B-1 Auto-Attendant Message Options Configuring the Auto-Attendant Settings Figure B-2 Voice SIP Screen Auto Attendant Dialplan src=dp1/ match Configuring Dial Plans Dial Plan Entries IP Telephony System Configuring Dial Plans for the Auto-Attendant Auto-Attendant Dial Plans Prompts for the Auto-Attendant Parameters of the Auto-Attendant FeatureInternal Dial Plan AA Scripts Parameters and XML Scripting Default Auto-Attendant PromptsCustomizing the Auto-Attendant Auto-Attendant XML Instructions Set Instruction Description Syntax and Examples Case input= Parameter Description Type Additional Auto-Attendant Configuration ParametersAdditional Parameters for Customization Example of a Typical Auto-Attendant Setup Format Start=hhmmssend=hhmmss Configuration Parameters for the Example Parameter Value Case input=1 Case Default Appendix D New Music for the Music-on-Hold Feature Instructions for Configuring the IP Telephony System Instructions for Converting the Music File 101 Windows 98 or Me Instructions Windows 2000 or XP Instructions For the Router’s Web-based Utility Figure E-4 MAC Address Clone Network Neighborhood/My Network Places Appendix F Windows HelpShared Resources Appendix G Glossary 105 106 107 108 109 Appendix H Specifications Adjustable Audio Frames Per Packet Flexible Dial Plan Support with Inter-Digit TimersAttenuation / Gain Adjustments MWI Message Waiting Indicator Tones Syslog & Debug Server Records Per Line Configurable Power, Ethernet, Phone 1/2 LEDsStats in BYE Message Physical Interfaces Environmental Appendix I Warranty Information Limited Warranty Appendix J Regulatory Information FCC Statement 116 117 118 119 120 Internet Telephony Service Provider Itsp Appendix K Contact InformationLinksys For support, contact your Itsp