IP Telephony System

Chapter 5: Using the Interactive Voice Response Menu

Overview

You may need to manually configure the System by entering the settings provided by your Internet Telephony Service Provider (ITSP). This chapter explains how to use the Interactive Voice Response Menu to configure the System’s network settings and record auto-attendant messages. You will use the telephone’s keypad to enter your commands and select choices, and the System will use voice responses.

For more advanced configuration, refer to “Chapter 6: Using the Web-based Utility.”

NOTE: If your ITSP sent you the System, then it may be pre-configured for you, and you do not need to change any settings. Refer to the instructions supplied by your ITSP for more information.

Accessing the Interactive Voice Response Menu

1.Use a telephone connected to the Phone 1 or Phone 2 port of the System. (You can only access the Interactive Voice Response Menu through an analog telephone, not any of the Internet phones.)

2.Press **** (in other words, press the star key four times).

3.Wait until you hear “Linksys configuration menu. Please enter the option followed by the # (pound) key or hang up to exit.”

4.Refer to the following table that lists actions, commands, menu choices, and descriptions. After you select an option, press the # (pound) key. To exit the menu, hang up the telephone.

Using the Interactive Voice Response Menu

While entering a value, such as an IP address, you may exit without entering any changes. Press the * (star) key twice within half a second. Otherwise, the * will be treated as a decimal point or dot.

After entering a value, such as an IP address, press the # (pound) key to indicate you have finished your selection. To save the new setting, press 1. To review the new setting, press 2. To re-enter the new setting, press 3. To cancel your entry and return to the main menu, press * (star).

Chapter 5: Using the Interactive Voice Response Menu

14

Overview

 

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Linksys SPA9000 manual Using the Interactive Voice Response Menu, Overview, Accessing the Interactive Voice Response Menu