IP Telephony System

Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users

Overview

This appendix discusses the dial plan and auto-attendant (aa) features of the System. It also explains how to configure and write scripts for both features.

Configuring Dial Plans

The System allows each phone line to be configured with a distinct dial plan. The dial plan specifies how to interpret digit sequences dialed by the caller and how to convert those sequences into an outbound dial string.

The Dial Plan settings contain the actual dial plan scripts for the various lines. Each plan contains a series of digit sequences, separated by this character, . The collection of sequences is collected in parentheses, ‘ and ’.

When a caller dials a series of digits, each sequence in the dial plan is tested as a possible match. The matching sequences form a set of candidate digit sequences. As more digits are entered by the caller, the candidates are eliminated until only one or none is valid.

The following table describes the entries to use for the dial plan.

 

Table 1: Dial Plan Entries

 

 

Dial Plan Entry

Function

 

 

*xx

Allows arbitrary 2-digit star code

 

 

[3469]11

Allows x11 sequences (for example, 311, 411, 611, 911)

 

 

0

Dials operator

 

 

00

Dials international operator

 

 

[2-9]xxxxxx

Dials US local number

 

 

1xxx[2-9]xxxxxx

Dials US 1 + 10-digit long distance number

 

 

xxxxxxxxxx.

Dials all other numbers, including international long distance

 

 

Appendix C: Dial Plan and Auto-Attendant Scripting for Advanced Users

Overview

NOTE: If the default US dial plan does not meet your needs, visit www.linksys.com/kb for additional dial plans, or use this appendix to write your own script.

87

VoIPon Solutions www.voipon.co.uk sales@voipon.co.uk Tel: +44 (0) 1245 600560

Page 94
Image 94
Linksys SPA9000 manual Configuring Dial Plans, Dial Plan Entries