9. Troubleshooting

1Error messages and countermeasures

1 If for some reason printing is not possible or error occurs during printing, the error message will be displayed on the monitor screen or LCD.

In this case, follow the procedure described below.

Error messages

 

Causes

 

Countermeasures

 

 

 

 

 

 

 

DOOR

OPEN

 

The printing unit is not

Insert the printing unit until it is locked in

 

 

 

inserted correctly.

the unit.

 

 

 

 

 

 

 

PAPER

EMPTY

 

Paper is not set.

Set the print paper correctly.

 

 

 

Paper is not set correctly.

Refer to pages 7 - 8.

 

 

 

Paper runs out during printing.

 

 

 

 

 

 

*Note : 1

 

 

 

 

 

 

 

 

SHEET CARTRIDGE EMPTY

The ink-cassette is not installed.

Install the ink-cassette.

 

 

 

 

Refer to page 8.

 

 

 

 

 

 

 

OVER

HEAT

 

The temperature inside the unit

Wait until the message goes off.

 

 

 

becomes too high.

*Note : 2

 

 

 

 

 

 

 

SHEET

END

 

The ink-sheet is used up.

Replace the ink-sheet with a new one.

 

 

 

 

Refer to page 8.

 

 

 

 

 

 

PAPER JAM J11

 

 

 

 

 

PAPER JAM J12

 

Paper jamming occurs.

Refer to “Overcoming paper jams”.

PAPER JAM J13

 

 

 

 

 

PAPER JAM J14

 

 

 

 

 

 

 

 

 

 

 

 

TECHNICAL ERROR

J22

 

Press the MEMORY button for more 1

 

 

 

 

TECHNICAL ERROR

J23

Other defects.

second while pressing the MONITOR

 

 

 

TECHNICAL ERROR

J24

 

button.

*Note : 3

 

 

If the status is not improved by carrying

 

 

 

 

 

 

 

 

out this measure, consult your dealer.

 

 

 

 

 

 

 

*Note : 1 In case of L-size printing, the image is not printed completely.

*Note : 2 When setting the continuous printing, the continuous printing is carried out after the error message goes off.

*Note : 3 This is an operation for initialization. Make sure to press the MONITOR button first. If the MEMORY button is pressed first, a new image will be stored in memory erasing any previously stored image.

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Mitsubishi Electronics CP700E operation manual Troubleshooting