Chapter Utilities and Diagnostics | Netopia R5200, R5300, R5100

Utilities and Diagnostics 14-1

Chapter 14

Utilities and Diagnostics

A number of utilities and tests are available for system diagnostic and control purposes. This section covers the following topics:

■“Ping” on page 14-2

■“Trace Route” on page 14-5

■“Telnet client” on page 14-6

■“Disconnect Telnet console session” on page 14-7

■“Factory defaults” on page 14-7

■“Transferring conﬁguration and ﬁrmware ﬁles with TFTP” on page 14-8

■“Transferring conﬁguration and ﬁrmware ﬁles with XMODEM” on page 14-10

■“Restarting the system” on page 14-13

Note: These utilities and tests are accessible only through the console-based management screens. See Chapter 6, “Console-Based Management,” for information on accessing the console-based management screens.

You access the Utilities & Diagnostics screens from the Main Menu.

Utilities & Diagnostics

Ping...

Trace Route...

Telnet...

Disconnect Telnet Console Session...

Trivial File Transfer Protocol (TFTP)...

X-Modem File Transfer...

Revert to Factory Defaults...

Restart System...

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Netopia R5200, R5300, R5100 manual Chapter Utilities and Diagnostics

Contents

Netopia R5000 Series Routers Part Number Contents Setting up your Router with the SmartStart Wizard Part II Advanced Configuration Vi User’s Reference Guide Aurp Viii User’s Reference Guide Part III Appendixes User’s Reference Guide Index Index-1 Limited Warranty and Limitation of Remedies Xii User’s Reference Guide Part I Getting Started User’s Reference Guide Chapter Introduction Features and capabilitiesOverview How to use this guide Finding an Internet service provider Chapter Setting Up Internet ServicesType of Service Data Rate Speed Datalink Protocol Pricing and support Unique requirementsEndorsements Deciding on an ISP account Local LAN IP address information to obtain Obtaining information from the ISPWith Network Address Translation Without Network Address Translation User’s Reference Guide Find a location Chapter Making the Physical Connections What you need R5100 Serial Connect the routerR5200 DDS and R5300 T1 Serial Line port Attach the cables Identify the connectors Netopia R5000 Series Router LED front panel Netopia R5000 Series Router status lights User’s Reference Guide Readying computers on your local network Chapter Connecting to Your Local Area Network User’s Reference Guide Crossover Switch Auxiliary port Port Ethernet hub Connecting to an Ethernet network10Base-T Adding an external modem Connecting to a LocalTalk network User’s Reference Guide Chapter Setting up your Router with the SmartStart Wizard Before running SmartStart Installed and properly conﬁgured. See SmartStart Wizard configuration screens Setting up your Router with the SmartStart Wizard Easy option Setup options screen. You can choose either Easy or Advanced option Conﬁguration screen on Conﬁguration tab Dynamic configuration recommended Static configuration optional Add. Repeat this process for the secondary DNS TCP/IP Configuring TCP/IP on Macintosh computers TCP/IP or MacTCP Close the TCP/IP control panel and save the settings Dynamic configuration using MacIP optional Setting up your Router with the SmartStart Wizard User’s Reference Guide Chapter Console-Based Management Filter sets ﬁrewalls. See Security on Connecting through a Telnet sessionSnmp Simple Network Management Protocol. See Snmp on Connecting a console cable to your router Configuring Telnet software Mac ANSI, VT-100, or VT-200 Navigating through the console screens Easy Setup console screens Chapter Easy SetupAccessing the Easy Setup console screens Screen differences Screen similar to the following Main Menu appears See Appendix A, Troubleshooting, for more suggestions Serial Line Easy Setup screen appears Serial Line Easy Setup configuration screen T1 Line Conﬁguration screen appears T1 Line configuration screen DDS Line Conﬁguration screen appears DDS Line configuration screen Easy Setup Proﬁle screen appears Easy Setup Profile screen IP Easy Setup Easy Setup Security Configuration Easy Setup User’s Reference Guide Part II Advanced Configuration User’s Reference Guide WAN configuration Chapter WAN and System ConfigurationConfiguration Line configuration for a Serial line Line configuration for a DDS line Line configuration for a T1 line WAN and System Conﬁguration Easy Setup Frame Relay screens Configuring Frame RelayMain Menu Easy Setup Line Configuration Setup Line Configuration WAN Configuration Frame Relay screens Frame Relay configuration WAN and System Conﬁguration Displaying a Frame Relay Dlci configuration table Frame Relay Dlci configuration WAN and System Conﬁguration Changing a Frame Relay Dlci configuration Dlci Adding a Frame Relay Dlci configuration Deleting a Frame Relay Dlci configuration Creating a new Connection Proﬁle ADD Profile NOW Cancel IPX Profile Parameters Remote IPX Network Datalink Frame Relay Options Auto-Detect DLCIs PAP Dial IP Address IPX Network-+ Configuration Default Profile Default profile IP parameters default profile screen IPX parameters default profile screen Configuration Scheduled Connections Scheduled connections switched async only Viewing scheduled connections Adding a scheduled connection Set Weekly Schedule Set Once-Only Schedule Deleting a scheduled connection Modifying a scheduled connection Connection accounting screens switched async only Budget Setup screen appears Budget Statistics in Hhhhmm Navigating through the system configuration screens System configuration screens System configuration features Filter sets firewalls Network protocols setupIP address serving Date and time Console configuration Snmp Simple Network Management Protocol Upgrade feature setSecurity Logging Installing the Syslog client User’s Reference Guide Network Address Translation features Chapter IP Setup and Network Address Translation HOW NAT Works Previous Screen Using Network Address Translation V2 multicast Numbered Unnumbered Sdsl WAN1 Associating port numbers with nodes Connection Profiles Advanced IP/IPX router configuration options ATM Funi IPX Profile Parameters Remote IPX Network Network Address Translation guidelines IP setup IP Setup and Network Address Translation Select Add Export. The Add Exported Service screen appears Select Service. a pop-up menu of services and ports appears IP subnets IP Setup and Network Address Translation Static routes Viewing static routes Static Routes screen will appear Adding a static route Modifying a static route Rules of static route installationDeleting a static route Main System Menu Configuration IP Address Serving 176.163.222.10 Dhcp NetBios Options Serve Bootp Clients IP Address Pools User’s Reference Guide Dhcp NetBIOS Options NetBios Type Select Release BootP Leases and press Return MacIP KIP forwarding setup You have ﬁnished your IP setup IPX features Chapter IPX SetupIPX definitions Internetwork Packet Exchange IPX IPX address Service Advertising Protocol SAPSocket Routing Information Protocol RIP IPX setup screen NetBIOSIPX spoofing Default Gateway Address IPX routing tables User’s Reference Guide AppleTalk networks Chapter AppleTalk SetupAppleTalk protocol AT Routing Table Routers and seeding MacIP Installing AppleTalk Upgrade NOW EtherTalk setup Configuring AppleTalk LocalTalk setup Viewing Aurp partners Aurp setupAurp Free Trade Zone Modifying an Aurp partner Adding an Aurp partner Deleting an Aurp partner Configuring Aurp OptionsReceiving Aurp connections Aurp Options Tickle Interval Hhmmss User’s Reference Guide Quick View status overview Chapter Monitoring Tools General status Status lights Current status Statistics & Logs Physical Interface General StatisticsNetwork Interface Event histories WAN Event History Device Event History Routing tables IPX routing table IP routing table AppleTalk routing table IPX Sap Bindery table Served IP Addresses IP Address Lease Management screen appears Snmp System Information Community strings Snmp Setup screen Snmp traps Viewing IP trap receivers Setting the IP trap receiversModifying IP trap receivers Deleting IP trap receivers T1 Line Statistics and Diagnostics screen T1 DiagnosticsSelect T1 Line Statistics / Diagnostics and press Return T1 Line Statistics / Diagnostics screen appears Monitoring Tools Web-based monitoring Accounting for switched interfaces only Frame Relay Statistics Connection Status Connect/Disconnect Router Budget Configuration Connection Budgets Connection Budget Configuration Budget Statistics Event History pages Device Event History Suggested security measures Chapter SecurityUser accounts Protecting the Security Options screen Protecting the configuration screens Dial-in console access Telnet access Enable SmartStart/SmartView/Web serverAbout filters and filter sets What’s a filter and what’s a filter set? Filter priority How filter sets work User’s Reference Guide Filter’s actions How individual filters workFiltering rule Parts of a filter Who 513 161 Aurp AppleTalk 387Port number comparisons Putting the parts together Other filter attributesInternet Control Message Protocol Transmission Control Protocol Filtering example #1 Filtering example #2 Design guidelinesDisadvantages of filters Working with IP filters and filter sets An approach to using filters Naming a new filter set Adding a filter set Netopia Router Input and output filters-source and destination ADD this Filter NOW Cancel User’s Reference Guide Viewing filters Moving filtersModifying filters Deleting filters Viewing filter sets Modifying filter sets Sample IP filter set TCP Icmp UDP Possible modifications User’s Reference Guide IPX filters Main Menu System Configuration Filter Sets Firewalls Viewing and modifying packet filters IPX packet filtersAdding a packet filter Deleting a packet filter IPX packet filter setsViewing and modifying packet filter sets Adding a packet filter set No Match Deleting a packet filter set IPX SAP filtersViewing and modifying SAP filters Deleting a SAP filter Adding a SAP filter Viewing and modifying SAP filter sets IPX SAP filter setsAdding a SAP filter set Deleting a SAP filter set Basic IP packet components Firewall tutorial General firewall termsBasic protocol types ACK Bit Yes Example TCP/UDP Ports Firewall design rulesFirewall Logic Logical and function Binary representation Established connections Implied rulesExample IP filter set screen Example network Filter basics Example Example filters Example Example Chapter Utilities and Diagnostics Ping Utilities and Diagnostics Stop Ping Time Trace Route Telnet client Disconnect Telnet console session Factory defaults Updating firmware Transferring configuration and firmware files with Tftp Downloading configuration files Transferring configuration and firmware files with Xmodem Uploading configuration files Idle Do you want to send a saved configuration to your Netopia? Restarting the system User’s Reference Guide Part III Appendixes User’s Reference Guide Configuration problems Appendix a Troubleshooting Network problems Console connection problems Power outages How to reset the router to factory defaults Technical support How to reach usBefore contacting Netopia Environment profile Online product information Netopia Bulletin Board Service 1Product information can be found in the following FAX-Back User’s Reference Guide Appendix B Understanding IP Addressing What is IP?About IP addressing Subnets and subnet masks Subnet masks Example Using subnets on a Class C IP internet Customer Site a ISP Network Network configuration Distributing IP addresses Example Working with a Class C subnetBackground Technical note on subnet masking Netopia R5000 Series Router Dhcp server characteristics Configuration255.255.255.192 255.255.255.0 Manually distributing IP addresses Using address servingMacIP serving Serve dynamic WAN clients Tips and rules for distributing IP addresses Dhcp example Internet Nested IP subnets 0.0 C.1 WAN 3719 Packet header types Broadcasts User’s Reference Guide Appendix C Understanding Netopia NAT Behavior Network configurationBackground User’s Reference Guide Understanding Netopia NAT Behavior C-3 Netopia Router WWW Server ISP Router LAN Understanding Netopia NAT Behavior C-5 Exported services Important notes Understanding Netopia NAT Behavior C-7 Summary Appendix D Binary Conversion Table Decimal Binary Appendix E Further Reading User’s Reference Guide No August Further Reading E-3 User’s Reference Guide Pinouts for Auxiliary port modem cable Appendix F Technical Specifications and Safety InformationHD-15 DB-25 Pin Ground Not used Pin Not used DCE Ready Pin Rset EIA-530 HD-15 DB-25 PinPin Not used Tset EIA-530 Pin Not used Description Power requirementsEnvironment Software and protocols Regulatory notices Agency approvalsNorth America R5100, R5200, R5300 FCC Class B Technical Speciﬁcations and Safety Information F-5 Australian Safety Information R5100 Important safety instructionsDeclaration for Canadian users Battery Telecommunication installation cautions User’s Reference Guide Glossary User’s Reference Guide Glossary User’s Reference Guide Glossary Remapping See network number remapping Glossary User’s Reference Guide Numerics Index Deﬁned Display Account types LocalTalk conﬁguration Index-3 Index-4 Index-5 Index-6 Limited Warranty and Limitation of Remedies User’s Reference Guide