Nortel Networks 2 specification

Enterprise Edge Personal Call Manager window 17

Current Calls icons

There are several icons that are used in the Current Calls section. Each icon is used to represent a call. The icons also show the status of the calls.

	Active Call	Appears beside the call you are on.

	Held Call	Appears beside calls that are on hold. Any call that is not
	Held Call	active is on hold.
		active is on hold.

	Conference Call	Appears beside the two calls that you are connected to
	Conference Call	when you are on a conference call.
		when you are on a conference call.

Held Conference

Appears beside conference calls that are on hold.

Ringing

Appears beside the calls that are ringing.

Current Calls Toolbar

Above the Calls box and the Conference box are toolbars that you use to control the calls or change how the calls are displayed.

	Manual Dial	Displays the Dial dialog box. This dialog box allows you to call
	Manual Dial	someone who is not in the Address Book.
		someone who is not in the Address Book.

	Release	Hangs up the selected call. If only there is only one call, that call
	Release	is automatically selected.
		is automatically selected.

	Large Icons	Displays the current calls or conference calls in large icons.

	Small Icons	Displays the current calls or conference calls in small icons.

	List	Displays the current calls or conference calls in small icons
	List	organized in vertical columns.
		organized in vertical columns.

		Displays the current calls or conference calls in a report view
	Detail	format. In this format the icon, caller’s name, telephone number
	Detail	and call duration appears. The duration is a running count of

		how many minutes the call has been connected.

		Displays the Notes tab of the Address Properties dialog box for
	Properties	the selected call. If the selected call is not in the Address book, a
		message appears asking if you want to add this caller.

P0911958 Issue 01

Enterprise Edge 2.0 Personal Call Manager User Guide

Image 17

Nortel Networks 2 manual Active Call Appears beside the call you are on Held Call

Contents

Enterprise Edge 2.0 Personal Call Manager User Guide Page Contents Answering a call Making a callPutting a call on hold Multiple calls Conferencing a call Calling featuresEnding a call Calls Log Window Importing Contacts Exporting Contacts Quick Dials Address Book Glossary Index Enterprise Edge Personal Call Manager PreferencesQuitting Enterprise Edge Personal Call Manager P0911958 Issue About this guide Enterprise Edge Personal Call Manager Starting Enterprise Edge Personal Call Manager Installing Enterprise Edge Personal Call Manager Enterprise Edge Personal Call Manager task tray icon Enterprise Edge Personal Call Manager icons Enterprise Edge Personal Call Manager task tray menu Components of the window Enterprise Edge Personal Call Manager windowOpening the window Toolbar Menu bar Toolbar buttons provide access to commonly used features Current Calls Active Call Appears beside the call you are on Held Call Status bar Closing the window Defining the line used Setting up Enterprise Edge Personal Call Manager Changing the dialing properties Am dialing from Area Code Am in this country Click the prefix you want to delete Click the Remove button Select the Use calling card for long distance check box Use a calling card for long distance Adding a custom calling card Click the Long Distance Usage button Dial using Disable call waiting by dialingTo access outside lines Defining long distance numbers in your area code Making a call Making a call using the Address Book Making a call using the task tray or Calls menu Making a call using the toolbar Returning a call Redialing a number Calling from the Quick Dial list Answering a call Knowing when someone is callingKnowing who is calling Displaying who is calling from the task tray Answering a call from the task tray or Calls menu Answering a call using the You Have a New Call dialog boxAnswering a call from the window Accessing the Notes tab Putting a call on hold using the task tray or Calls menu Putting a call on hold using the windowAnswering a held call using the window Answering a held call using the task tray or Calls menu Multiple calls Switching between calls using the windowSwitching between calls using the task tray and Call menus Transferring a call using the right mouse button Transferring a call using the windowTransferring a call Transferring a call without an announcement Transferring a call Transferring a call using the task tray or Calls menu Transferring a call using the keyboard Transferring a call with an announcement Transferring a call with an announcement using the window Creating a conference using the Calls box Creating a conference using the Conference boxCreating a conference using the task tray or Calls menu Conferencing a call Restoring a held conference using the window Putting the conference calls on hold using the windowPutting conferences call on hold Taking a conference off hold Splitting a conference using the task tray or Calls menu Splitting a conference using the window Ending a conference using the window Ending a conference using the release buttonEnding a conference using the keyboard Ending a conference using the task tray or Calls menu Ending a call using the window Ending a call using the release buttonEnding a call using the task tray or Calls menu Ending a call using the keyboard Turning DND on or off Calling featuresDo Not Disturb DND Call Forward Viewing the Calls Log Calls Log Window Viewing the Outgoing Calls Viewing the Incoming CallsUpdating the Calls Log Sorting the Calls Log Printing call information from the Calls Log Making a call from the Calls LogDeleting calls from the Calls Log Closing the Calls Log Window Tree View of the Address Book Address Book List View portion of the Address Book Adding a new contact to the Address Book Contacts Address Properties dialog box Address Book Business Address Book Mail Address Click beside the Voice Announce File Path field Address Book Adding a caller to the Address Book Finding a contact in the Address Book Address Book Quick Search Address Book Entering names or numbers Editing the properties of a contact Organizing the Address book Copying a contact Copying a contact using the linked copy method Click Paste Special Copying a contact using the template copy method Moving a contact Deleting a contact Printing Contacts Creating a new folder in the Address Book Folders Copying a folder Moving a folder Deleting a folder Renaming a folder Importing Contacts Importing Contacts Exporting Contacts Adding Quick Dials Quick DialsSynchronization with the telephone Accessing context-sensitive Help Accessing HelpOpening the Help contents screen Accessing the Tip of the Day Turning the Tip of the Day on Changing the Search preferences Enterprise Edge Personal Call Manager Preferences Changing the Startup Option Changing the Dialing Rule Setting Changing the Caller’s Record Display Setting Enterprise Edge Personal Call Manager Preferences Removing Enterprise Edge Personal Call Manager Quitting Enterprise Edge Personal Call Manager Glossary Menu bar shows the menus available from the main window Index P0911958 Issue Index Index Enterprise Edge Personal Call Manager User Guide