Nortel Networks Integrated Conference Bridge manual Recording a conference-specific greeting

Telephone User Interface

Recording a conference-specific greeting

The maximum length of a conference-specific greeting is ten seconds. The system deletes the voice file at the end of the conference, and it cannot be used for other conferences.

Steps

1.Dial the TUI Services DN and log in.

2.Select “Record customer greeting” from the voice menu.

3.At the prompt, enter the reference number of the conference.

When a conference is scheduled using TUI or BUI, the system generates a reference number that uniquely identifies the conference. The system displays this reference number in the BUI (see Figure 11 on page 26 or Figure 13 on page 30) and in the confirmation e-mail.

The system repeats the number and prompts the user to confirm it or reenter it.

4.Confirm or reenter the number.

The system presents a menu for recording the greeting, similar to that used for the brandline greeting.

After recording the greeting, it can be verified, re-recorded, or deleted at a later time. Conference details displayed in the BUI indicate whether or not a greeting exists.

A greeting recorded for a conference that is part of a recurrent chain applies to all occurrences of the chain.

Creating an “ad hoc” conference

An “ad hoc” conference is a conference that is not scheduled in advance. It uses only card resources (ports and DNs) that are available at that time. You can create an “ad hoc” conference only with the TUI.

An “ad hoc” conference is initially 30 minutes in duration, with three ports for participants. You can extend the duration in 15-minute increments by pressing *98. The maximum number of participants is eight, but you can change this limit using the BUI (see “Editing a conference (one-time or recurring)” on page 31).

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