Alarm codes, Displays | Nortel Networks MICS-XC instruction

Troubleshooting / 95

4.Provide them with the original and new SysID, Companion ID, customer address and zip code. See “Software keys (U.S. only)” on page 68.

5.Make a note of the new Regression Key.

A Regression Key cannot be reused. Please do not record this Key in the Programming Record.

6.Enter the Regression Key. Follow the same procedure for entering software keys on page 68.

Once the keys have been entered, the previous SysID is restored.

7.Re-enter all radio and portable credit keys recorded in MICS Programming Record.

8.Verify that the correct number of Radio Credits is available (see “Verifying Radio Credits (U.S. only)” on page 92).

9.Re-enter all programming data using information from the Programming Record.

10.Reregister all portables.

Alarm codes

For a complete list of Norstar alarms, consult the Norstar Alarm & Event Code Manual. Also consult the Modular ICS Installer Guide.

Displays

Example	Meaning	Possible causes and
display		actions

Alarm: 21	Wireless re-evaluation in	Scheduled or required re-
	progress	evaluation of wireless Base
		Stations in system

P0881594 Issue 01

MICS-XC Norstar-Companion Installer Guide

Image 101

Nortel Networks MICS-XC manual Alarm codes, Displays, Example Meaning Possible causes Display Actions

Contents

MICS-XC Norstar-Companion Installer GuidePage Table of Contents Powering up the system Programming Registering individual portables TestingTroubleshooting Glossary Index SpecificationsUpgrading your system Federal Communications Commission U.S. only RegulationsCompanion Base Stations Activation U.S. only Safety Norstar Companion basics Norstar Companion basics Norstar Companion basics Norstar Companion basics Wireless call pickup features New featuresWhat’s new with Norstar Hunt Groups Wireless Twinning enhancement Wireless Portable Language SelectionWireless Call Forward No Answer enhancement Planning checklist Planning the installationConfiguring Station Modules Required equipment and supplies SM13 SM14 Configuring expansion modules On a midi system On a mini system Two-port Expansion Cartridge Six-port Expansion Cartridge with Companion On a maxi system On a mega system Port Expansion Cartridge with Companion Non-expanded system ICS alone numbering ICS numberingRouting fiber cables Six-port Expansion Cartridge and ICS numbering Two-port Expansion Cartridge and ICS numbering Twelve-port expanded system and ICS numbering Installation checklist Installation Installing Remote Power Interconnect RPI units Connecting expansion modules RPI unit RPI Requirements Mounting the RPI unitBase Stations RPI-16 and RPI-8 required PSUs required RPI-16 PSUs 17-24 RPI-16 and 1 RPI-8 25-32 Opening the RPI cover RPI components Wiring the RPI Wire size Single-pair Double-pair RPI Connector Overview Output connections Connector Pin Signal Output Input wiring Pin RPI Connector Board Label Wire color RPI-8 BIX wiring chart Installation RPI-16 BIX wiring chart Installing Base Stations Positioning a Base Station Clearance for the Base Station Mounting a Base StationMinimum distance between office areas and Base Stations Bracket termination board Installation Sliding cover onto bracket Installing portable telephones Installing external antennas and lightning surge arrestors FCC requirements Installed antenna and lightning surge arrestor Planning for an outdoor external antenna Antenna with antenna bracket Installing a lightning surge arrestor Lightning surge arrestor and bracket Installation 44 / Installation If display shows See Powering up the system 46 / Powering up the system Programming overview Programming Basic password Sys speed dial Passwords ServicesTelco features Maintenance Programming overlay Programming toolsNorstar telephone Placing the programming overlay Special characters on the display Norstar display buttons Norstar Programming Record Viewing your programming updatesExiting programming Entering numbers Passwords defaults Template defaultsStartup defaults Reg. pswd Startup programming System prgrming defaultsPerforming Startup Companion ¤ﬂﬂ‹›› Changing the default templateEntering programming Entering programming for system coordinators Entering programming for installers Portable features Norstar featuresEntering programming using other passwords Changing the Registration password Registration password Change password to avoid incorrect registration Default Registration password is Radio ‡¤‹›ﬂ Registration Companion programming Deregistering a portable Schedule re-evaluation during least busy call times Radio data Alarm Definition Re-eval occurred? Radio programming settings apply to Base Stations Antenna Type Cells Changing system LID de-registers all portables System logical identifier LID Software keys U.S. only Base Station must be installed and powered first Terminals&Sets Call the Nortel Customer Response Center Portable Credit Key Configure Base Stations and portables Registering the C3050 Registering individual portablesC3050 Icons To register the C3050 Registered as Nortel Press Òor Ò. You hear a dial tone, and the portable displays To confirm that the C3050 is registered To deregister the C3050 Deregistering the C3050 Measuring directed Rssi Measuring Rssi for a C3050To measure undirected Rssi Use the Companion Provisioning Record to find the following To register the C3020 Registering the C3020 Canada only Radio To deregister the C3020 Deregistering the C3020 Canada only Measuring undirected Rssi Measuring Rssi for a C3020 Canada only Before you begin measuring directed Rssi After registering the portables Measuring directed Rssi using your portable Registering individual portables 86 / Registering individual portables Testing the Base Stations TestingTesting the Companion portable telephones Testing the system coverage Problems with a Base Station TroubleshootingProblems with a portable telephone 90 / Troubleshooting Replacing a Base Station Press ƒ¤ﬂﬂ‹›› ÇØˆÏÈÌ Verifying Radio Credits U.S. only Problems with an RPI Obtaining a Regression Key U.S. only Problems with wireless communicationObtaining a Recovery Key U.S. only Example Meaning Possible causes Display Actions Alarm codesDisplays 96 / Troubleshooting Re-Eval Utam key Troubleshooting Cause Event messagesEvent message display Evt308-0103 Disablement test is finished Disablement test is activeEvent message display Cause Only radio credits decreased Wireless system software error in dealing with a Wireless system access errorWireless system software error Portable telephone Synchronization error Event message display Cause Internal radio driver errorBase Station software error Station that an error has occurred Evt869 Evt879 Norstar Companion system components SpecificationsRemote Power Interconnect Base Station Base Station plug-top power supply External antenna assembly For the US Lightning surge protector Outdoor omni-directional antenna For Canada Upgrading an RPI-8 to an RPI-16 Upgrading your systemAdding Companion to a mini, midi, maxi, or mega system RPI connections Glossary Companion portable telephone Call Transfer See Transfer ICS integrated communication system The central hardware Directory number DN a unique Line Pool Key Service Unit KSU PleaseƑﬂ› Portable Credits U.S. only Recovery Key U.S. only See Receive Signal Strength IndicatorRemote Power Interconnect RPI Registration password a See also Utam Inc Undirected Receive Signal Strength Indicator Utam Recovery Key U.S. onlyUtam Activation Key U.S. only Utam Inc. U.S. only The Federal Utam code reqÕd Utam test failed Index Evt 275-3546 S8 Evt 301-1031 S5 Index 124 / Index Index 126 / Index Index 128 / Index Nortel Product Training and Documentation Tell us what you think Is it easy to find information in this document?