Manuals / Nortel Networks / Communications / Telephone

Nortel Networks MICS-XC Alarm codes, Displays, Example Meaning Possible causes Display Actions

Models: MICS-XC

1 138

Download 138 pages 24.91 Kb

Page 101

Troubleshooting / 95

4.Provide them with the original and new SysID, Companion ID, customer address and zip code. See “Software keys (U.S. only)” on page 68.

5.Make a note of the new Regression Key.

A Regression Key cannot be reused. Please do not record this Key in the Programming Record.

6.Enter the Regression Key. Follow the same procedure for entering software keys on page 68.

Once the keys have been entered, the previous SysID is restored.

7.Re-enter all radio and portable credit keys recorded in MICS Programming Record.

8.Verify that the correct number of Radio Credits is available (see “Verifying Radio Credits (U.S. only)” on page 92).

9.Re-enter all programming data using information from the Programming Record.

10.Reregister all portables.

Alarm codes

For a complete list of Norstar alarms, consult the Norstar Alarm & Event Code Manual. Also consult the Modular ICS Installer Guide.

Displays

Example	Meaning	Possible causes and
display		actions

Alarm: 21	Wireless re-evaluation in	Scheduled or required re-
	progress	evaluation of wireless Base
		Stations in system

P0881594 Issue 01

MICS-XC Norstar-Companion Installer Guide

Image 101

Nortel Networks MICS-XC manual Alarm codes, Displays, Example Meaning Possible causes Display Actions

Contents

MICS-XC Norstar-Companion Installer GuidePage Table of Contents Powering up the system Programming Registering individual portables TestingTroubleshooting Glossary Index SpecificationsUpgrading your system Federal Communications Commission U.S. only RegulationsCompanion Base Stations Activation U.S. onlySafety Norstar Companion basics Norstar Companion basics Norstar Companion basics Norstar Companion basics Wireless call pickup features New featuresWhat’s new with Norstar Hunt GroupsWireless Twinning enhancement Wireless Portable Language SelectionWireless Call Forward No Answer enhancement Planning checklist Planning the installationConfiguring Station Modules Required equipment and suppliesSM13 SM14 Configuring expansion modulesOn a midi system On a mini systemTwo-port Expansion Cartridge Six-port Expansion Cartridge with Companion On a maxi systemOn a mega system Port Expansion Cartridge with Companion Non-expanded system ICS alone numbering ICS numberingRouting fiber cables Six-port Expansion Cartridge and ICS numbering Two-port Expansion Cartridge and ICS numberingTwelve-port expanded system and ICS numbering Installation checklist InstallationInstalling Remote Power Interconnect RPI units Connecting expansion modulesRPI unit RPI Requirements Mounting the RPI unitBase Stations RPI-16 and RPI-8 required PSUs required RPI-16 PSUs 17-24 RPI-16 and 1 RPI-8 25-32Opening the RPI cover RPI components Wiring the RPIWire size Single-pair Double-pair RPI Connector OverviewOutput connections Connector Pin Signal Output Input wiringPin RPI Connector Board Label Wire color RPI-8 BIX wiring chartInstallation RPI-16 BIX wiring chart Installing Base Stations Positioning a Base Station Clearance for the Base Station Mounting a Base StationMinimum distance between office areas and Base Stations Bracket termination board Installation Sliding cover onto bracket Installing portable telephonesInstalling external antennas and lightning surge arrestors FCC requirements Installed antenna and lightning surge arrestor Planning for an outdoor external antenna Antenna with antenna bracket Installing a lightning surge arrestorLightning surge arrestor and bracket Installation 44 / Installation If display shows See Powering up the system46 / Powering up the system Programming overview ProgrammingBasic password Sys speed dial Passwords ServicesTelco features MaintenanceProgramming overlay Programming toolsNorstar telephone Placing the programming overlay Special characters on the display Norstar display buttonsNorstar Programming Record Viewing your programming updatesExiting programming Entering numbersPasswords defaults Template defaultsStartup defaults Reg. pswdStartup programming System prgrming defaultsPerforming Startup Companion¤ﬂﬂ‹›› Changing the default templateEntering programming Entering programming for system coordinators Entering programming for installersPortable features Norstar featuresEntering programming using other passwords Changing the Registration password Registration passwordChange password to avoid incorrect registration Default Registration password is Radio ‡¤‹›ﬂRegistration Companion programmingDeregistering a portable Schedule re-evaluation during least busy call times Radio dataAlarm Definition Re-eval occurred? Radio programming settings apply to Base StationsAntenna Type Cells Changing system LID de-registers all portables System logical identifier LIDSoftware keys U.S. only Base Station must be installed and powered firstTerminals&Sets Call the Nortel Customer Response Center Portable Credit Key Configure Base Stations and portables Registering the C3050 Registering individual portablesC3050 Icons To register the C3050Registered as Nortel Press Òor Ò. You hear a dial tone, and the portable displays To confirm that the C3050 is registeredTo deregister the C3050 Deregistering the C3050Measuring directed Rssi Measuring Rssi for a C3050To measure undirected Rssi Use the Companion Provisioning Record to find the following To register the C3020 Registering the C3020 Canada onlyRadio To deregister the C3020 Deregistering the C3020 Canada onlyMeasuring undirected Rssi Measuring Rssi for a C3020 Canada onlyBefore you begin measuring directed Rssi After registering the portables Measuring directed Rssi using your portableRegistering individual portables 86 / Registering individual portables Testing the Base Stations TestingTesting the Companion portable telephones Testing the system coverage Problems with a Base Station TroubleshootingProblems with a portable telephone 90 / Troubleshooting Replacing a Base Station Press ƒ¤ﬂﬂ‹›› ÇØˆÏÈÌ Verifying Radio Credits U.S. onlyProblems with an RPI Obtaining a Regression Key U.S. only Problems with wireless communicationObtaining a Recovery Key U.S. only Example Meaning Possible causes Display Actions Alarm codesDisplays 96 / Troubleshooting Re-Eval Utam key Troubleshooting Cause Event messagesEvent message display Evt308-0103 Disablement test is finished Disablement test is activeEvent message display Cause Only radio credits decreasedWireless system software error in dealing with a Wireless system access errorWireless system software error Portable telephoneSynchronization error Event message display Cause Internal radio driver errorBase Station software error Station that an error has occurredEvt869 Evt879 Norstar Companion system components SpecificationsRemote Power Interconnect Base Station Base Station plug-top power supplyExternal antenna assembly For the US Lightning surge protector Outdoor omni-directional antenna For CanadaUpgrading an RPI-8 to an RPI-16 Upgrading your systemAdding Companion to a mini, midi, maxi, or mega system RPI connections Glossary Companion portable telephone Call Transfer See TransferICS integrated communication system The central hardware Directory number DN a uniqueLine Pool Key Service Unit KSU PleaseƑﬂ› Portable Credits U.S. only Recovery Key U.S. only See Receive Signal Strength IndicatorRemote Power Interconnect RPI Registration password aSee also Utam Inc Undirected Receive Signal Strength Indicator Utam Recovery Key U.S. onlyUtam Activation Key U.S. only Utam Inc. U.S. only The FederalUtam code reqÕd Utam test failed IndexEvt 275-3546 S8 Evt 301-1031 S5 Index 124 / Index Index 126 / Index Index 128 / Index Nortel Product Training and Documentation Tell us what you thinkIs it easy to find information in this document?