Router, Synchronization error | Nortel Networks MICS-XC manual

104 / Troubleshooting

Event message display		Cause
		Internal radio driver error.
Evt:843	S5	Internal radio driver error.
		A cell manager has been unable to register with the

Evt:848	S5
		router.
		Synchronization error.

Evt:849	S5
		Synchronization error.

Evt:850	S5
		Base Station software error.

Evt:851	S5
		The Data Transfer server has been told by the Base

Evt:852	S5
		Station that an error has occurred.
		The Data Transfer server has been told by the Base

Evt:853	S5
		Station that an error has occurred.
		Invalid event for Data Transfer.

Evt:854	S5
		Internal wireless subsystem software error.

Evt:855	S5
		Internal wireless subsystem locator error.

Evt:856	S5

MICS-XC Norstar-Companion Installer Guide

P0881594 Issue 01

Image 110

Nortel Networks MICS-XC manual Event message display Cause Internal radio driver error, Router, Synchronization error

Contents

Norstar-Companion Installer Guide MICS-XCPage Table of Contents Powering up the system Programming Registering individual portables TestingTroubleshooting Glossary Index SpecificationsUpgrading your system Companion Base Stations RegulationsFederal Communications Commission U.S. only Activation U.S. only Safety Norstar Companion basics Norstar Companion basics Norstar Companion basics Norstar Companion basics What’s new with Norstar New featuresWireless call pickup features Hunt Groups Wireless Twinning enhancement Wireless Portable Language SelectionWireless Call Forward No Answer enhancement Configuring Station Modules Planning the installationPlanning checklist Required equipment and supplies Configuring expansion modules SM13 SM14 On a mini system On a midi system Two-port Expansion Cartridge On a maxi system Six-port Expansion Cartridge with Companion On a mega system Port Expansion Cartridge with Companion Non-expanded system ICS alone numbering ICS numberingRouting fiber cables Two-port Expansion Cartridge and ICS numbering Six-port Expansion Cartridge and ICS numbering Twelve-port expanded system and ICS numbering Installation Installation checklist Connecting expansion modules Installing Remote Power Interconnect RPI units RPI unit Base Stations RPI-16 and RPI-8 required PSUs required Mounting the RPI unitRPI Requirements RPI-16 PSUs 17-24 RPI-16 and 1 RPI-8 25-32 Opening the RPI cover Wiring the RPI RPI components RPI Connector Overview Wire size Single-pair Double-pair Output connections Input wiring Connector Pin Signal Output RPI-8 BIX wiring chart Pin RPI Connector Board Label Wire color Installation RPI-16 BIX wiring chart Installing Base Stations Positioning a Base Station Clearance for the Base Station Mounting a Base StationMinimum distance between office areas and Base Stations Bracket termination board Installation Installing portable telephones Sliding cover onto bracket Installing external antennas and lightning surge arrestors FCC requirements Installed antenna and lightning surge arrestor Planning for an outdoor external antenna Installing a lightning surge arrestor Antenna with antenna bracket Lightning surge arrestor and bracket Installation 44 / Installation Powering up the system If display shows See 46 / Powering up the system Programming Programming overview Basic password Telco features ServicesSys speed dial Passwords Maintenance Programming overlay Programming toolsNorstar telephone Placing the programming overlay Norstar display buttons Special characters on the display Exiting programming Viewing your programming updatesNorstar Programming Record Entering numbers Startup defaults Template defaultsPasswords defaults Reg. pswd Performing Startup System prgrming defaultsStartup programming Companion ¤ﬂﬂ‹›› Changing the default templateEntering programming Entering programming for installers Entering programming for system coordinators Portable features Norstar featuresEntering programming using other passwords Registration password Changing the Registration password Default Registration password is Radio ‡¤‹›ﬂ Change password to avoid incorrect registration Companion programming Registration Deregistering a portable Radio data Schedule re-evaluation during least busy call times Radio programming settings apply to Base Stations Alarm Definition Re-eval occurred? Antenna Type Cells System logical identifier LID Changing system LID de-registers all portables Base Station must be installed and powered first Software keys U.S. only Terminals&Sets Call the Nortel Customer Response Center Portable Credit Key Configure Base Stations and portables C3050 Icons Registering individual portablesRegistering the C3050 To register the C3050 Registered as Nortel To confirm that the C3050 is registered Press Òor Ò. You hear a dial tone, and the portable displays Deregistering the C3050 To deregister the C3050 Measuring directed Rssi Measuring Rssi for a C3050To measure undirected Rssi Use the Companion Provisioning Record to find the following Registering the C3020 Canada only To register the C3020 Radio Deregistering the C3020 Canada only To deregister the C3020 Measuring Rssi for a C3020 Canada only Measuring undirected Rssi Before you begin measuring directed Rssi Measuring directed Rssi using your portable After registering the portables Registering individual portables 86 / Registering individual portables Testing the Base Stations TestingTesting the Companion portable telephones Testing the system coverage Problems with a Base Station TroubleshootingProblems with a portable telephone 90 / Troubleshooting Replacing a Base Station Verifying Radio Credits U.S. only Press ƒ¤ﬂﬂ‹›› ÇØˆÏÈÌ Problems with an RPI Obtaining a Regression Key U.S. only Problems with wireless communicationObtaining a Recovery Key U.S. only Example Meaning Possible causes Display Actions Alarm codesDisplays 96 / Troubleshooting Re-Eval Utam key Troubleshooting Cause Event messagesEvent message display Evt308-0103 Event message display Cause Disablement test is activeDisablement test is finished Only radio credits decreased Wireless system software error Wireless system access errorWireless system software error in dealing with a Portable telephone Base Station software error Event message display Cause Internal radio driver errorSynchronization error Station that an error has occurred Evt869 Evt879 Norstar Companion system components SpecificationsRemote Power Interconnect Base Station plug-top power supply Base Station External antenna assembly For the US Outdoor omni-directional antenna For Canada Lightning surge protector Upgrading an RPI-8 to an RPI-16 Upgrading your systemAdding Companion to a mini, midi, maxi, or mega system RPI connections Glossary Call Transfer See Transfer Companion portable telephone Directory number DN a unique ICS integrated communication system The central hardware Line Pool Key Service Unit KSU PleaseƑﬂ› Portable Credits U.S. only Remote Power Interconnect RPI Receive Signal Strength IndicatorRecovery Key U.S. only See Registration password a See also Utam Inc Utam Activation Key U.S. only Utam Recovery Key U.S. onlyUndirected Receive Signal Strength Indicator Utam Inc. U.S. only The Federal Index Utam code reqÕd Utam test failed Evt 275-3546 S8 Evt 301-1031 S5 Index 124 / Index Index 126 / Index Index 128 / Index Tell us what you think Nortel Product Training and Documentation Is it easy to find information in this document?