Nortel Networks MICS-XC manual Call the Nortel Customer Response Center

Models: MICS-XC

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70 / Programming

5.Press The display reads SysID: followed by the unique System Identification Number.

6.Press to continue in Software keys or ®to exit.

Record the Companion ID and the SysID in the MICS Programming Record.

Step 3: Call the Nortel Customer Response Center

1.To obtain your two sets of keys call the Nortel Customer Response Center at:1-800-321-2649.

2.Follow the voice prompts for Norstar products. When you are asked for the information concerning your request, provide the following:

the Companion ID (on the label);

the customer’s zip code (on the label); and

the System ID (see Step 1).

3.Indicate the number of radio credits you require. You need two credits for every Base Station in your system.

4.You are given two keys, the UTAM Activation Key and the Credit Key. The keys consist of three separate numeric strings that contain eight digits each.

UTAM Activation Key

This key activates wireless capability for a new system or a system upgrade which involves Base Stations. The software recognizes Base Station radios as Radio credits. There are two radios for each Norstar Companion Base Station. See “Radio credits (U.S. only)” on page 64 for information on viewing the available number of radio credits.

MICS-XC Norstar-Companion Installer Guide

P0881594 Issue 01

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Nortel Networks MICS-XC manual Call the Nortel Customer Response Center