Norstar Companion basics | Nortel Networks MICS-XC instruction

Norstar Companion basics / 5

Note: Versions 4.0 and 5.0 are also supported.

For information on how to access Norstar Voice Mail using your Norstar Companion portable, refer to the Portable Telephone Feature Card that is supplied with it.

P0881594 Issue 01

MICS-XC Norstar-Companion Installer Guide

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Nortel Networks MICS-XC manual Norstar Companion basics

Contents

MICS-XC Norstar-Companion Installer GuidePage Table of Contents Powering up the system Programming Registering individual portables TestingTroubleshooting Glossary Index SpecificationsUpgrading your system Activation U.S. only RegulationsFederal Communications Commission U.S. only Companion Base Stations Safety Norstar Companion basics Norstar Companion basics Norstar Companion basics Norstar Companion basics Hunt Groups New featuresWireless call pickup features What’s new with Norstar Wireless Twinning enhancement Wireless Portable Language SelectionWireless Call Forward No Answer enhancement Required equipment and supplies Planning the installationPlanning checklist Configuring Station Modules SM13 SM14 Configuring expansion modules On a midi system On a mini system Two-port Expansion Cartridge Six-port Expansion Cartridge with Companion On a maxi system On a mega system Port Expansion Cartridge with Companion Non-expanded system ICS alone numbering ICS numberingRouting fiber cables Six-port Expansion Cartridge and ICS numbering Two-port Expansion Cartridge and ICS numbering Twelve-port expanded system and ICS numbering Installation checklist Installation Installing Remote Power Interconnect RPI units Connecting expansion modules RPI unit RPI-16 PSUs 17-24 RPI-16 and 1 RPI-8 25-32 Mounting the RPI unitRPI Requirements Base Stations RPI-16 and RPI-8 required PSUs required Opening the RPI cover RPI components Wiring the RPI Wire size Single-pair Double-pair RPI Connector Overview Output connections Connector Pin Signal Output Input wiring Pin RPI Connector Board Label Wire color RPI-8 BIX wiring chart Installation RPI-16 BIX wiring chart Installing Base Stations Positioning a Base Station Clearance for the Base Station Mounting a Base StationMinimum distance between office areas and Base Stations Bracket termination board Installation Sliding cover onto bracket Installing portable telephones Installing external antennas and lightning surge arrestors FCC requirements Installed antenna and lightning surge arrestor Planning for an outdoor external antenna Antenna with antenna bracket Installing a lightning surge arrestor Lightning surge arrestor and bracket Installation 44 / Installation If display shows See Powering up the system 46 / Powering up the system Programming overview Programming Basic password Maintenance ServicesSys speed dial Passwords Telco features Programming overlay Programming toolsNorstar telephone Placing the programming overlay Special characters on the display Norstar display buttons Entering numbers Viewing your programming updatesNorstar Programming Record Exiting programming Reg. pswd Template defaultsPasswords defaults Startup defaults Companion System prgrming defaultsStartup programming Performing Startup ¤ﬂﬂ‹›› Changing the default templateEntering programming Entering programming for system coordinators Entering programming for installers Portable features Norstar featuresEntering programming using other passwords Changing the Registration password Registration password Change password to avoid incorrect registration Default Registration password is Radio ‡¤‹›ﬂ Registration Companion programming Deregistering a portable Schedule re-evaluation during least busy call times Radio data Alarm Definition Re-eval occurred? Radio programming settings apply to Base Stations Antenna Type Cells Changing system LID de-registers all portables System logical identifier LID Software keys U.S. only Base Station must be installed and powered first Terminals&Sets Call the Nortel Customer Response Center Portable Credit Key Configure Base Stations and portables To register the C3050 Registering individual portablesRegistering the C3050 C3050 Icons Registered as Nortel Press Òor Ò. You hear a dial tone, and the portable displays To confirm that the C3050 is registered To deregister the C3050 Deregistering the C3050 Measuring directed Rssi Measuring Rssi for a C3050To measure undirected Rssi Use the Companion Provisioning Record to find the following To register the C3020 Registering the C3020 Canada only Radio To deregister the C3020 Deregistering the C3020 Canada only Measuring undirected Rssi Measuring Rssi for a C3020 Canada only Before you begin measuring directed Rssi After registering the portables Measuring directed Rssi using your portable Registering individual portables 86 / Registering individual portables Testing the Base Stations TestingTesting the Companion portable telephones Testing the system coverage Problems with a Base Station TroubleshootingProblems with a portable telephone 90 / Troubleshooting Replacing a Base Station Press ƒ¤ﬂﬂ‹›› ÇØˆÏÈÌ Verifying Radio Credits U.S. only Problems with an RPI Obtaining a Regression Key U.S. only Problems with wireless communicationObtaining a Recovery Key U.S. only Example Meaning Possible causes Display Actions Alarm codesDisplays 96 / Troubleshooting Re-Eval Utam key Troubleshooting Cause Event messagesEvent message display Evt308-0103 Only radio credits decreased Disablement test is activeDisablement test is finished Event message display Cause Portable telephone Wireless system access errorWireless system software error in dealing with a Wireless system software error Station that an error has occurred Event message display Cause Internal radio driver errorSynchronization error Base Station software error Evt869 Evt879 Norstar Companion system components SpecificationsRemote Power Interconnect Base Station Base Station plug-top power supply External antenna assembly For the US Lightning surge protector Outdoor omni-directional antenna For Canada Upgrading an RPI-8 to an RPI-16 Upgrading your systemAdding Companion to a mini, midi, maxi, or mega system RPI connections Glossary Companion portable telephone Call Transfer See Transfer ICS integrated communication system The central hardware Directory number DN a unique Line Pool Key Service Unit KSU PleaseƑﬂ› Portable Credits U.S. only Registration password a Receive Signal Strength IndicatorRecovery Key U.S. only See Remote Power Interconnect RPI See also Utam Inc Utam Inc. U.S. only The Federal Utam Recovery Key U.S. onlyUndirected Receive Signal Strength Indicator Utam Activation Key U.S. only Utam code reqÕd Utam test failed Index Evt 275-3546 S8 Evt 301-1031 S5 Index 124 / Index Index 126 / Index Index 128 / Index Nortel Product Training and Documentation Tell us what you think Is it easy to find information in this document?