Nortel Networks NN44200-313 quick start Configuring a new ELAN ID and VAS ID LD, Step Action

18CallPilot resource configuration

Configuring a new ELAN ID and VAS ID (LD 17)

Define and configure the ELAN subnet for the AML link and its associated VAS ID in the configuration record. This provides the Ethernet connection over which AML messages are exchanged between the CS 1000 or M1 system and CallPilot. A separate ELAN must be created for CallPilot and Contact Center for the purpose of integration.

Perform this procedure only if there is no VAS ID provisioned or available.

Step Action

1Connect to the PBX.

2Enter LD 17.

3Enter the appropriate values as described in the following table to configure a new ELAN ID. For prompts not listed in the following table, press Enter to accept the default.

Table 2

LD 17 - Configuring the ELAN ID

Prompt	Response	Notes
REQ	CHG
TYPE	ADAN
ADAN	NEW ELAN xx	Where xx is the next available
		number, 16 – 31.
CTYP	ELAN
DES	a..a	Enter a relevant description (for
		example, CallPilot).
LCTL	<cr>

4Enter the appropriate values as described in the following table to configure a new VAS ID. For prompts not listed in the following table, press Enter to accept the default.

Table 3

LD 17 - Configuring the VAS ID

Prompt	Response	Notes
REQ	CHG
TYPE	VAS
VAS	NEW
VSID	xx	Enter the number entered for
		the ELAN ID above.

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

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