Nortel Networks NN44200-313 Provisioning telephones LD, Step Action, Wta Unr Vce Mma Flax

			Provisioning telephones (LD 11) 27
Prompt		Response		Notes
TN		aaa.bbb.ccc.ddd		Terminal Number, where a =
				loop, b = shelf, c = MGATE card
				slot, d = channel for that card
				(0–31).
DES		dddddd		Description.
CUST		xx		Customer number for CallPilot.
CLS		WTA UNR VCE MMA FLAX
KEY		0 ACD xxxx 0 yyyy		xxxx = the ACD defined above
				in the procedure "Configuring
				Automatic Call Distribution (LD
				23)" (page 23).
				yyyy = the position ID of the
				agent,
				For example: KEY: 0 ACD 4500
				0 4571
KEY		1 SCN xxxx		xxxx = Single Call Non ringing
				DN
KEY		2 MSB
KEY		3 NRD
KEY		4 TRN
KEY		5 AO3
	Tech tip: Take note of the TN, Key 0 position ID, and Key 1 SCN
	configured here. These parameters are required later in the CallPilot
	server configuration.
4	Repeat step 3 for each ACD agent channel required.
5	To exit the overlay, enter ****.

—End—

Provisioning telephones (LD 11)

In the examples in this procedure, an i2004 Model NTDU92 is used. To configure other models, refer to IP Phones: Description, Installation, and Operation (553-3001-368)and Telephones & Consoles: Description, Installation and Operation (553-3001-367)

Step Action

1Connect to the PBX.

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks