Step Action | Nortel Networks NN44200-313 instruction

46CallPilot server installation

Step Action

1Plug the power cords into all peripheral devices, including the monitor, tape drive, and Ethernet switch or hub as applicable to system setup.

2Turn on all peripheral devices.

3Plug the power cords into the CallPilot server.

Check that the status LEDs on the power supply are lit green.

4Do one of the following:

•For the 1005r server, push the power switch on the front panel to power on the server.

•For the 600r server, if the server does not start automatically when you plug in the power cords, push the power switch on the front panel to power on the server.

5Check that the status LEDs on the power supply are blinking green.

6Wait while the server conﬁgures Windows 2003.

After the server automatically restarts several times, the Windows logon screen appears.

—End—

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks

Image 46

Nortel Networks NN44200-313 quick start Step Action

Contents

Quickstart Guide Page Page Page Contents CallPilot server preinstallation Getting help over the phone from a Nortel Solutions Center How to get helpGetting help from the Nortel Web site Getting help through a Nortel distributor or reseller CallPilot 5.0 installation Prerequisites to CallPilot 5.0 installation CallPilot 5.0 installation tasks CS 1000/M1 system status check tasks Time requirements Time requirements Task Time to completion CallPilot 5.0 installation CS 1000/M1 system status check CS 1000/M1 system status check tasks Checking the current IP address of the PBX LD Checking the currently conﬁgured VAS IDs Enabling the Elan interface of the PBX LD Checking the Elan interface status of the PBX LDChecking the status of the Elan connection to the PBX LD 16 CS 1000/M1 system status check CallPilot resource conﬁguration CallPilot resource conﬁguration tasks LD 17 Conﬁguring the Elan ID Prompt Response Conﬁguring a new Elan ID and VAS ID LDLD 17 Conﬁguring the VAS ID Prompt Response Secu YES Conﬁguring system parameters LDPrompt Response LD 17 Conﬁguring system parameters Prompt Response Deﬁning CallPilot in the customer data block LD LD 15 Conﬁguring End-to-End Signaling Tone Prompt Response LD 15 Conﬁguring Call Redirection Prompt Response PNI Conﬁguring the Route Data Block LDIsdn YES Hloc Route Conﬁguring Automatic Call Distribution LDLD 16 Conﬁguring the Route Data Block Prompt Response Idef LOC Rcls EXT Acdn Conﬁguring the Dfdn LDREQ NEW Type ACD Cust MWC Maxp Ncfw Conﬁguring the CDN queue LDLD 23 Conﬁguring Dfdn Prompt Response LD 23 Conﬁguring the CDN queue Prompt Dfdn Conﬁguring ACD agents LDType CDN Cust LD 11 Conﬁguring ACD agents Prompt Response KEY Provisioning telephones LDCLS KEY MSB NRD TRN FDN LD 11 Provisioning telephones Prompt ResponseZone CLS FNA MWA HTA Hunt Enabling card slots LD Saving CS 1000/M1 changes LD 600r CallPilot server CallPilot server general description600r CallPilot server front panel Back panel 600r CallPilot server front panel LEDs Label Description 1005r CallPilot server DVD/CD/CD-RW ID LEDUSB Label Description Label Description USB 0 dongle connects here CallPilot server preinstallation Recommended tools Choosing a location CallPilot server preinstallation tasksPreparing the site Connecting to the network Unpacking the server End CallPilot server installation tasks CallPilot server installationRack-mounting the server Installing peripheral devices Installing cables and grounds Continue with Performing preboot checks Performing preboot checks Connecting the server to power and starting it Step Action CallPilot server conﬁguration tasks Completing the Setup Wizard and installing PEPsCallPilot server conﬁguration Logging on to the CallPilot server CallPilot server conﬁguration Mailbox number Password Running the Conﬁguration Wizard Type the Computer name From the Application Name list, select Voice Messaging Conﬁguring new mailboxes and additional tasks From the Template Name list, select Regular User Template Backing up the system End CallPilot server testing tasks CallPilot server testingChecking CallPilot connectivity and channels Verifying that you can log on to mailboxes Verifying that you can leave a message Verifying that you can retrieve a message Testing pcAnywhere using a remote PC What is next? Following is a complete list of CallPilot 5.0 NTPs CallPilot server testing Appendix Installing the CallPilot 5.0 image Installing the CallPilot 5.0 image Return to CallPilot server conﬁguration Checking for existing phantom loops Appendix Conﬁguring phantom DNsConﬁguring a phantom superloop LD 10 Creating a phantom DN Prompt Response Creating a phantom DNCden CLS WTA UNR FTR Quickstart Guide