CallPilot server general description | Nortel Networks NN44200-313

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CallPilot server general description

This section describes the hardware components of the CallPilot servers.

For CallPilot Release 5.0, there are two server models: the 600r CallPilot server and the 1005r CallPilot server. The 600r system is a small-capacity system that can handle up to 20,000 mailboxes. The 1005r is a large-capacity system that can handle up to 50,000 mailboxes. Both servers are rack-mounted servers that ﬁt into a standard 19” or 23” rack.

600r CallPilot server

Front panel

Figure 1 "600r CallPilot server - front panel" (page 31) shows the front panel on the 600r. The front panel LEDs and control switches are highlighted in Figure 2 "600r CallPilot server - front panel LEDs" (page 32) and Table 15 "600r CallPilot server - front panel LEDs" (page 32).

Figure 1

600r CallPilot server - front panel

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

Copyright © 2007-2008, Nortel Networks

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Nortel Networks NN44200-313 quick start CallPilot server general description, 600r CallPilot server front panel

Contents

Quickstart Guide Page Page Page Contents CallPilot server preinstallation Getting help over the phone from a Nortel Solutions Center How to get helpGetting help from the Nortel Web site Getting help through a Nortel distributor or reseller Prerequisites to CallPilot 5.0 installation CallPilot 5.0 installation CS 1000/M1 system status check tasks CallPilot 5.0 installation tasks Time requirements Task Time to completion Time requirements CallPilot 5.0 installation CS 1000/M1 system status check tasks CS 1000/M1 system status check Checking the currently conﬁgured VAS IDs Checking the current IP address of the PBX LD Enabling the Elan interface of the PBX LD Checking the Elan interface status of the PBX LDChecking the status of the Elan connection to the PBX LD 16 CS 1000/M1 system status check CallPilot resource conﬁguration tasks CallPilot resource conﬁguration LD 17 Conﬁguring the Elan ID Prompt Response Conﬁguring a new Elan ID and VAS ID LDLD 17 Conﬁguring the VAS ID Prompt Response LD 17 Conﬁguring system parameters Prompt Response Conﬁguring system parameters LDPrompt Response Secu YES Deﬁning CallPilot in the customer data block LD LD 15 Conﬁguring Call Redirection Prompt Response LD 15 Conﬁguring End-to-End Signaling Tone Prompt Response Hloc Conﬁguring the Route Data Block LDIsdn YES PNI Idef LOC Rcls EXT Conﬁguring Automatic Call Distribution LDLD 16 Conﬁguring the Route Data Block Prompt Response Route MWC Maxp Conﬁguring the Dfdn LDREQ NEW Type ACD Cust Acdn LD 23 Conﬁguring the CDN queue Prompt Conﬁguring the CDN queue LDLD 23 Conﬁguring Dfdn Prompt Response Ncfw LD 11 Conﬁguring ACD agents Prompt Response Conﬁguring ACD agents LDType CDN Cust Dfdn KEY MSB NRD TRN Provisioning telephones LDCLS KEY CLS FNA MWA HTA Hunt LD 11 Provisioning telephones Prompt ResponseZone FDN Enabling card slots LD Saving CS 1000/M1 changes LD 600r CallPilot server CallPilot server general description600r CallPilot server front panel 600r CallPilot server front panel LEDs Label Description Back panel 1005r CallPilot server DVD/CD/CD-RW ID LEDUSB Label Description Label Description USB 0 dongle connects here Recommended tools CallPilot server preinstallation Choosing a location CallPilot server preinstallation tasksPreparing the site Unpacking the server Connecting to the network End CallPilot server installation tasks CallPilot server installationRack-mounting the server Installing peripheral devices Installing cables and grounds Continue with Performing preboot checks Connecting the server to power and starting it Performing preboot checks Step Action Logging on to the CallPilot server Completing the Setup Wizard and installing PEPsCallPilot server conﬁguration CallPilot server conﬁguration tasks CallPilot server conﬁguration Running the Conﬁguration Wizard Mailbox number Password Type the Computer name From the Application Name list, select Voice Messaging From the Template Name list, select Regular User Template Conﬁguring new mailboxes and additional tasks Backing up the system End CallPilot server testing tasks CallPilot server testingChecking CallPilot connectivity and channels Verifying that you can log on to mailboxes Verifying that you can retrieve a message Verifying that you can leave a message Testing pcAnywhere using a remote PC Following is a complete list of CallPilot 5.0 NTPs What is next? CallPilot server testing Installing the CallPilot 5.0 image Appendix Installing the CallPilot 5.0 image Return to CallPilot server conﬁguration Checking for existing phantom loops Appendix Conﬁguring phantom DNsConﬁguring a phantom superloop LD 10 Creating a phantom DN Prompt Response Creating a phantom DNCden CLS WTA UNR FTR Quickstart Guide