Nortel Networks NN44200-313 quick start Configuring the CDN queue LD, Step Action

		Configuring the CDN queue (LD 23) 25
Table 11
LD 23 - Configuring DFDN
Prompt	Response		Notes
REQ	NEW
TYPE	ACD
CUST	xx		Customer number for CallPilot.
ACDN	xxxx		Enter the DFDN.
MWC	NO
MAXP	1		Maximum number of agent
			channels.
			Enter 1 to make this a DFDN
			queue.
NCFW	0

4To exit the overlay, enter ****.

—End—

Configuring the CDN queue (LD 23)

The control DN is the single point to which the end user calls to access voice mail or use multimedia functions such as fax capabilities.

Perform this procedure to configure the following CDN queues:

•primary CDN for Voice Messaging. This becomes the main CDN queue.

•secondary CDN for Multimedia Messaging, if you want to provide users with fax capability.

Step Action

1Connect to the PBX.

2Enter LD 23.

3Enter the appropriate values as described in the following table. For prompts not listed in the following table, press Enter to accept the default.

Table 12

LD 23 - Configuring the CDN queue

Prompt

REQ

Response Notes

NEW

Nortel CallPilot

Quickstart Guide

NN44200-313 01.02 Standard

5.019 May 2008

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