Oki 5780 manual Your machine does not answer the phone or receive faxes

Problem 12:

Your machine does not answer the phone or receive faxes.

Solution:

First check to see that the power cord is connected to the AC outlet. Also check the reception mode you are using. Your machine will not automatically receive faxes in manual answering mode [TEL].

See “Setting Basic Features, Setting the Answering Mode.”

Problem 13:

Your received documents are light or have vertical streaks on them and you are not out of toner.

Solution:

Gently wipe the lens surface of your machine’s LED array and then see if the machine works properly.

See “Maintenance, Replacing the Toner Cartridge.”

If your machine still does not work properly, remove the image drum unit.

See “Maintenance, Replacing the Image Drum.”

Tap the toner cartridge, and gently shake it from side to side several times to redistribute toner. Be careful! Some toner may spill from the cartridge.

If this does not work, you may need to replace your image drum cartridge. For information on obtaining a replacement image drum cartridge, see “Options and Accessories.”

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