Palm 700P manual Palm Desktop does not respond to a sync attempt

Synchronization

Palm Desktop does not respond to a sync attempt

1.Make sure that the USB sync cable is securely connected to the USB port on your computer and on the bottom of your smartphone (see Synchronizing information—the basics).

2.Make sure that HotSync manager is running:

•Windows: Right-click the HotSync manager icon in the taskbar in the lower-right corner of your computer screen, and make sure that Local USB is checked. If you don’t see the HotSync manager icon, click Start, select Programs, select Palm, and then select HotSync Manager.

Tip

If you’re having trouble trying to sync using an IR or Bluetooth connection, try using the USB sync cable instead. If this solves the problem, then check your IR or Bluetooth settings (see

Synchronizing information— advanced).

•Mac: Find the Palm folder on your Mac hard drive. Double-click

the HotSync manager icon in the Palm folder. In the Connection Settings panel, set the Local Setup port to Palm USB.

3.Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

4.Perform a soft reset (see Performing a soft reset).

5.Synchronize. If the synchronization is successful, you do not need to complete the remaining steps.

6.If problems persist and you’re synchronizing through a USB hub, try connecting the sync cable to a different USB port or directly to your computer’s built-in USB port.

Using Your Treo 700P Smartphone 258